FNU BILAL
ALBANY,NY
Summary
Watchful Security Supervisor committed to maximizing facility security and minimizing risks. Monitors facilities with safety of visitors and staff in mind. Leads team of security professionals to protect facilities and guests. High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security Supervisor
Allied Universal Security Services
01.2023 - Current
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
Asset Protection Manager
Walgreens
02.2022 - Current
- Managed a team of security personnel, providing guidance and support to ensure consistent performance across all shifts.
- Maintained detailed records of all incidents involving theft or loss, using this information to inform future decision-making around risk mitigation strategies.
- Developed comprehensive training programs for new hires, ensuring they were well-equipped to handle various asset protection scenarios.
- Coordinated with other managers across the organization to ensure alignment of asset protection priorities and integration of security measures into daily operations.
STORE MANAGER
Sheepshead Bay MARKET
01.2018 - 01.2021
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Ensured proper care of fragile or rare materials while handling them during shelving tasks.
Education
Master of Science - Criminal Justice
Purdue University - North Central
01.2019
Skills
- Team Leadership
- CCTV Monitoring
- Staff Management
- Security personnel training
- Audit Documentation
- Risk Assessment
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Customer Service
Certification
Best Customer Service Reward
Timeline
Security Supervisor
Allied Universal Security Services
01.2023 - Current
Asset Protection Manager
Walgreens
02.2022 - Current
STORE MANAGER
Sheepshead Bay MARKET
01.2018 - 01.2021
Master of Science - Criminal Justice
Purdue University - North Central
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