Fnu Vishakha

• Assisted customers with special needs, offering personalized support throughout their travel experience.
• Enhanced customer satisfaction by providing timely and accurate flight information.
• Resolved customer complaints and concerns professionally, resulting in increased customer loyalty.
• Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.

• Conducted systematic and thorough searches for missing or distressed aircraft using a variety of search techniques, including visual inspections, radar analysis, and geographic information systems (GIS).
• Coordinated search efforts with other team members and external agencies, ensuring efficient allocation of resources and timely response to emergencies.

• Documented search activities and findings, including search areas covered, potential sightings,and search conditions, to facilitate post-mission analysis and improve future search operations.Maintained proficiency in search and rescue procedures, emergency response protocols, and aviation safety regulations to ensure adherence to best practices and regulatory requirements.