Ford Lapomarede
Lehigh Acres,FL
Summary
Dedicated Medical Assistant with expertise in patient scheduling, direct patient care, and lab test administration. Committed to enhancing patient experiences through reliability, empathy, and effective communication.
Compassionate Medical Assistant skilled in patient intake, electronic health records management, and supporting healthcare providers. Demonstrated ability to collaborate with team members, streamline processes, and educate patients for improved compliance and care outcomes.
Experienced with sterilization processes and instrument management. Utilizes meticulous attention to detail to ensure surgical tools are properly maintained and sterilized. Knowledge of infection control protocols and surgical support functions.
Knowledgeable instrument name with solid background in surgical instrument preparation and sterilization. Demonstrated success in supporting surgical teams by ensuring availability and functionality of instruments. Proven ability in maintaining sterile environments and implementing infection control protocols.
Overview
7
7
years of professional experience
Work History
Medical Assistant
Outpatient Sanctuary
Fort Myers, FL
07.2022 - 04.2023
- Assisted in patient intake, collecting medical histories and updating electronic health records.
- Supported healthcare providers during examinations and procedures, ensuring efficient workflow.
- Maintained cleanliness and organization of examination rooms, adhering to safety protocols.
- Scheduled patient appointments and managed phone inquiries with professionalism and empathy.
- Administered routine lab tests and prepared specimens for analysis with precision.
- Educated patients on medication instructions and post-treatment care to enhance compliance.
- Collaborated with team members to streamline administrative processes, improving efficiency.
- Processed insurance claims accurately, facilitating timely reimbursement for services rendered.
Cashier
Lowes Distribution Center
Fort Myers, FL
07.2018 - 03.2020
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained organized and clean checkout areas to enhance customer experience.
- Assisted in training new cashiers on operational procedures and company policies.
- Collaborated with team members to optimize workflow during peak hours.
- Resolved customer inquiries and complaints promptly, ensuring satisfaction.
- Monitored inventory levels at checkout stations, facilitating restocking as needed.
- Implemented process improvements that reduced transaction times and enhanced service quality.
- Mentored junior staff, fostering a collaborative environment focused on excellence in service delivery.
Overnight Stocker Associate
Walmart
Lehigh Acres, FL
06.2016 - 03.2019
- Organized and stocked shelves to ensure optimal product availability and presentation.
- Collaborated with team members to maintain store cleanliness and safety standards.
- Assisted in inventory management by tracking stock levels and reporting discrepancies.
- Implemented efficient restocking procedures to minimize downtime during peak hours.
- Communicated effectively with management regarding stock issues and replenishment needs.
- Optimized layout of merchandise displays to enhance customer shopping experience.
- Monitored expiration dates, ensuring timely removal of outdated products from shelves.
- Trained new associates on stocking processes and safety protocols for enhanced operational efficiency.
- Unloaded and organized merchandise to ensure efficient stock rotation and product availability.
Education
Surgical Tech - Diploma
Southern Technical College
Associate of Science - Business Administration And Management
Rasmussen College
Lake Elmo, MN05-2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Patient scheduling
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Sterile technique proficiency
- Setting up and operating equipment
- Sterilization techniques
- Initiative-taking
- Instrument inspection
- Surgical instrumentation
- Sterile technique
Languages
French
Native or Bilingual
Timeline
Medical Assistant
Outpatient Sanctuary
07.2022 - 04.2023
Cashier
Lowes Distribution Center
07.2018 - 03.2020
Overnight Stocker Associate
Walmart
06.2016 - 03.2019
Surgical Tech - Diploma
Southern Technical College
Associate of Science - Business Administration And Management
Rasmussen College