Forrest Lewis
Raleigh,NC
Summary
Talented Inside Sales Representative successful at multi-tasking, balancing customer needs and making new sales. Builds loyalty and long-term relationships with customers while consistently reaching sales targets.
Overview
11
11
years of professional experience
Work History
Inside Sales Representative
Viewrail
11.2023 - 09.2024
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Used CRM software to maintain detailed contact logs and account records.
- Participated in industry events and trade shows to network with prospects, gather leads, and increase brand awareness.
Retail Sales Consultant
AT&T
12.2018 - 10.2023
- Enhanced customer loyalty by offering tailored solutions that met individual needs.
- Resolved customer complaints promptly, maintaining a positive brand image.
- Handled cash transactions accurately while adhering to established security procedures.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Boosted customer satisfaction by providing exceptional service and product knowledge.
Store Manager
The Vitamin Shop
03.2014 - 11.2018
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Education
High School Diploma -
Edwardsburg High School
Edwardsburg, MI06.2013
Skills
- Customer Service
- Attention to Detail
- Exceptional customer service
- Cheerful and energetic
- Relationship Development
- Email and Phone Etiquette
- Driven
Timeline
Inside Sales Representative
Viewrail
11.2023 - 09.2024
Retail Sales Consultant
AT&T
12.2018 - 10.2023
Store Manager
The Vitamin Shop
03.2014 - 11.2018
High School Diploma -
Edwardsburg High School
Similar Profiles
Alyssa MatteiAlyssa Mattei
Accounts Receivable Specialist at ViewrailAccounts Receivable Specialist at Viewrail
Forrest LewisForrest Lewis
Inside Sales Representative at ViewrailInside Sales Representative at Viewrail
David CookDavid Cook
Training Event and Certification Specialist at ViewrailTraining Event and Certification Specialist at Viewrail
Jacob M HernandezJacob M Hernandez
Founder & Day Trading Educator at Self EmployedFounder & Day Trading Educator at Self Employed
Bryan GambelBryan Gambel
ECommerce Assosiate at KrogerECommerce Assosiate at Kroger