Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
References
Timeline
Generic

Forrest Thomasson

SODDY DAISY,United States +1

Summary

Dynamic Store Manager with expertise in inventory management, compliance, and staff training. Proven track record in enhancing customer service and driving sales. Ready to implement effective strategies for operational excellence and team development.

Overview

40
40
years of professional experience

Work History

Store Manager

Burlington
Hixson, Tennessee
06.2014 - Current
  • Managed daily store operations to ensure seamless functionality and high customer satisfaction.
  • Trained and mentored staff to enhance performance and customer service skills.
  • Created weekly work schedules for store personnel.
  • Developed strategies to maximize sales and profitability.
  • Maintained compliance with company policies and safety standards throughout the store.
  • Assisted in launching multiple stores
  • Mentored new managers for effective team integration
  • Achieved shrink goals while surpassing sales targets
  • Achieved top scores in associate engagement across company

Store Manager

Delek us ( Mapco)
Chattanooga, Tennessee
07.2013 - 06.2014
  • Oversaw inventory management, including stock levels and product placement.
  • Maintained compliance with company policies and safety standards throughout the store.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Ensured compliance with food safety and sanitation regulations.
  • Developed relationships with key suppliers to facilitate better purchasing terms.
  • Inspected store premises regularly to ensure cleanliness standards were met.
  • Monitoring gas prices to ensure they remain competitive in the market.

Store Manager

Marshalls
Chattanooga, Tennessee
08.2001 - 04.2013
  • Recruited, trained and supervised new employees.
  • Collaborated with corporate teams on marketing initiatives to drive foot traffic.
  • Conducted regular staff meetings to communicate goals and updates effectively.
  • Supervised daily store operations to ensure optimal performance and foster customer satisfaction.
  • Establish protocols to mitigate shortages
  • Regional trainer for back-of-house operations
  • Facilitated new store openings and conducted training sessions

Store Manager

Homeplace
Chattanooga, Tennessee
06.1994 - 07.2001
  • For the first 2 years I was a New Store Operations Manager
  • Launched new stores for company, instructed new associates, and managed all operational aspects until opening day.

  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Directed daily store activities to maintain seamless operations and enhance customer satisfaction.

New store Operations Manager

Phar-Mor
Youngstown, Ohio
03.1985 - 06.1994
  • Directed comprehensive elements of final construction process.
  • Educate new managers and staff on operational procedures
  • Supported onboarding initiatives for over 100 associates
  • Coordinated with all vendors to confirm accurate setup
  • Manage logistics for new store

Education

Associate of Science - Electrical Engineering

Broward College
Fort Lauderdale, FL

Skills

  • Inventory management
  • Sales strategies
  • Staff training
  • Compliance management
  • Cash handling
  • Customer relationship management
  • Employee scheduling

Affiliations

  • I enjoy boating and water sports
  • My wife and I volunteer with the American Red Cross

Languages

Spanish
Native/ Bilingual

Accomplishments

  • I have received the Award of Excellence 3 times at Burlington
  • Was named store of the year for Marshalls
  • Multiple awards in customer service and associate engagement.

References

References available upon request.

Timeline

Store Manager

Burlington
06.2014 - Current

Store Manager

Delek us ( Mapco)
07.2013 - 06.2014

Store Manager

Marshalls
08.2001 - 04.2013

Store Manager

Homeplace
06.1994 - 07.2001

New store Operations Manager

Phar-Mor
03.1985 - 06.1994

Associate of Science - Electrical Engineering

Broward College

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