Frainy Marmol
Philadelphia,PA
Summary
I’m a friendly ,
I always on time
I’m respectful
I like to learn new things
I always follow the rules
I like to always be clean
I like to be organized
Overview
5
5
years of professional experience
Work History
Driver
Uber Driver
Philadelphia, PA
02.2024 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
Delivery Driver
DoorDash
Philadelphia, PA
04.2020 - 11.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Improved delivery accuracy by diligently checking orders before departure.
Crew Team Member
Popeye's Restaurants
Philadelphia, PA
08.2019 - 04.2020
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Collaborated with team members to complete orders.
- Operated register to process payments and collect cash payment for order totals.
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Greeted customers at drive-thru and took food orders.
- Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
- Resolved customer complaints quickly and professionally, ensuring repeat patronage.
- Demonstrated strong multitasking abilities by balancing order-taking duties while addressing customer inquiries or concerns simultaneously.
- Used proper techniques to prepare food and ingredients.
- Increased overall efficiency by promptly restocking supplies as required during shifts.
- Assisted other team members to achieve goals.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Education
High School Diploma -
Olney Chárter High School
Philadelphia, PA06.2021
Skills
Time Management
Valid Driver's License
Customer Service
Clean Driving Record
Punctual and Reliable
Patience and understanding
City and non-city driving
GPS and route planning
Language Fluency
Self Motivation
Problem-solving abilities
Team Collaboration
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Driver
Uber Driver
02.2024 - Current
Delivery Driver
DoorDash
04.2020 - 11.2023
Crew Team Member
Popeye's Restaurants
08.2019 - 04.2020
High School Diploma -
Olney Chárter High School