Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Frainy Marmol

Frainy Marmol

Philadelphia,PA

Summary

I’m a friendly ,

I always on time

I’m respectful

I like to learn new things

I always follow the rules

I like to always be clean

I like to be organized

Overview

5
5
years of professional experience

Work History

Driver

Uber Driver
02.2024 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.

Delivery Driver

DoorDash
04.2020 - 11.2023
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Verified accuracy of all deliveries against order forms.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Improved delivery accuracy by diligently checking orders before departure.

Crew Team Member

Popeye's Restaurants
08.2019 - 04.2020
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
  • Collaborated with team members to complete orders.
  • Operated register to process payments and collect cash payment for order totals.
  • Improved customer satisfaction by consistently providing friendly and efficient service.
  • Greeted customers at drive-thru and took food orders.
  • Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
  • Resolved customer complaints quickly and professionally, ensuring repeat patronage.
  • Demonstrated strong multitasking abilities by balancing order-taking duties while addressing customer inquiries or concerns simultaneously.
  • Used proper techniques to prepare food and ingredients.
  • Increased overall efficiency by promptly restocking supplies as required during shifts.
  • Assisted other team members to achieve goals.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept kitchen, counter and dining areas cleaned and sanitized.

Education

High School Diploma -

Olney Chárter High School
Philadelphia, PA
06.2021

Skills

Time Management

Languages

Spanish
Native or Bilingual
English
Limited Working

Timeline

Driver

Uber Driver
02.2024 - Current

Delivery Driver

DoorDash
04.2020 - 11.2023

Crew Team Member

Popeye's Restaurants
08.2019 - 04.2020

High School Diploma -

Olney Chárter High School

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Frainy Marmol