Francecsa (freshie) Shepard
18941 Vista Real ,CA
Summary
Dynamic and detail-oriented professional with strong organizational skills and a passion for customer service, honed at Copper Tan Salon. Proven ability to enhance client experiences through personalized consultations and effective multitasking. Skilled in espresso machine operation and food preparation, consistently delivering high-quality service in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Receptionist
Copper Tan Salon
Yorba Linda, CA
06.2025 - Current
- Managed front desk operations, ensuring efficient customer check-in and appointment scheduling.
- Maintained a clean and organized reception area to enhance customer experience.
- Provided personalized tanning consultations to clients, assessing skin type and desired outcomes.
- Maintained cleanliness of tanning rooms and equipment to create a welcoming environment.
- Educated clients on proper aftercare and sun safety practices to enhance tanning results.
- Developed promotional materials to increase client engagement and awareness of services offered.
- Assisted with general salon maintenance tasks, including laundry, sweeping, and organization of supplies for an orderly workspace.
Barista
Poached Neighborhood Kitchen
Anaheim, CA
11.2025 - 03.2026
- Prepared and served high-quality beverages to ensure customer satisfaction.
- Maintained cleanliness and organization of workstations to comply with health standards.
- Operated espresso machines and brewing equipment efficiently during peak hours.
- Controlled line and crowd with quick, efficient service.
- Crafted and served a diverse range of cocktails and beverages to enhance customer experience.
- Maintained cleanliness and organization of bar area, ensuring compliance with health and safety regulations.
- Adapted quickly to changing demands during peak hours, maintaining high service standards.
- Delivered timely beverage service to patrons, enhancing overall customer satisfaction.
Cashier
The French Avenue
Irvine, CA
06.2025 - 11.2025
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers in product selection, enhancing shopping experience through knowledgeable service.
- Maintained cleanliness and organization of checkout area to ensure a welcoming environment.
- Handled cash, credit, and electronic payments while adhering to company policies.
- Prepare variety of sandwiches, coffees, and crepes according to established recipes and quality standards
- Follow all food safety and sanitation guidelines and ensure the healthy and safety of customers
- Restock supplies as needed and inform management of any low inventory items
Education
GED - Business
Orange Coast College
Costa Mesa, CASkills
- Organization skills
- Time management
- Telephone skills
- Attention to detail
- Safe food handling
- Espresso machine operation
- Food preparation
- Latte art
- Multitasking
Timeline
Barista
Poached Neighborhood Kitchen
11.2025 - 03.2026
Receptionist
Copper Tan Salon
06.2025 - Current
Cashier
The French Avenue
06.2025 - 11.2025
GED - Business
Orange Coast College