To acquire a position in a prestigious institution that will allow me to utilize my knowledge, experience and commitment that will self-actualize while gaining professional growth for the benefit of the company. SUMMARY OF QUALIFICATIONS: Reliable, dependable, and hard working, with effective communication skills. Eager to learn with the ability to adapt quickly to a challenge. Able to work in an environment as a team player. SUMMARY OF QUALIFICATIONS: Reliable, dependable, and hard working, with effective communication skills. Eager to learn with the ability to adapt quickly to a challenge. Able to work in an environment as a team player.
Hi, I’m
Frances Abreu
The Bronx,NY
Summary
Overview
4
years of professional experience
Work History
Rojas Pharmacy, Frances AbreuBronx, N.Y, N. NY
Customer Service Associate
01.2022 - 04.2023
Job overview
- Telephone: 917-432-4849 Email:Abreu Frances35@yahoo.com
- Received payment by cash, check, credit cards, vouchers, or automatic debits
- Issued receipts, refunds, credits, or change due to customers
- Assisted customers by providing information and resolving their complaints
- Established or identified prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners
- Greeted customers entering establishments
- Answered customers' questions, and provide information on procedures or policies
- Sold tickets and other items to customers
- Processed merchandise returns and exchanges
- Maintained clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans
- Stocked shelves, and mark prices on shelves and items.
- Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
Gladys Beauty Supply StoreBronx, NY
Store Manager
05.2021 - 12.2021
Job overview
- Serviced, cleaned, or supplied restrooms
- Cleaned building floors by sweeping, mopping, scrubbing, or vacuuming
- Gathered and emptied trash
- Followed procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures
- Mixed water and detergents or acids in containers to prepare cleaning solutions, according to specifications
- Cleaned windows, glass partitions, or mirrors, using soapy water or other cleaners, sponges, or squeegees
- Notified managers concerning the need for major repairs or additions to building operating systems
- Requisitioned supplies or equipment needed for cleaning and maintenance duties, Received payment by cash, check, credit cards, vouchers, or automatic debits
- Issued receipts, refunds, credits, or change due to customers
- Assisted customers by providing information and resolving their complaints
- Established or identified prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners., Serviced, cleaned, or supplied restrooms
- Cleaned building floors by sweeping, mopping, scrubbing, or vacuuming
- Gathered and emptied trash
- Criminal Court
- Janitorial
- Followed procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures
- Mixed water and detergents or acids in containers to prepare cleaning solutions, according to specifications
- Cleaned windows, glass partitions, or mirrors, using soapy water or other cleaners, sponges, or squeegees
- Notified managers concerning the need for major repairs or additions to building operating systems
- Requisitioned supplies or equipment needed for cleaning and maintenance duties, Received payment by cash, check, credit cards, vouchers, or automatic debits
- Issued receipts, refunds, credits, or change due to customers
- Assisted customers by providing information and resolving their complaints
- Established or identified prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
- Greeted customers entering establishments
- Answered customers' questions, and provide information on procedures or policies
- Sold tickets and other items to customers
- Processed merchandise returns and exchanges
- Maintained clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans
- Stocked shelves, and mark prices on shelves and items
- Opened and closed our registers and Store.
Criminal Court, Bronx, NY
Customer Service Management
01.2019 - 03.2020
Job overview
- Received payment by cash, check, credit cards, vouchers, or automatic debits
- Issued receipts, refunds, credits, or change due to customers
- Assisted customers by providing information and resolving their complaints
- Established or identified prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners
- Greeted customers entering establishments
- Answered customers' questions, and provide information on procedures or policies
- Sold tickets and other items to customers
- Processed merchandise returns and exchanges
- Maintained clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans
- Stocked shelves, and mark prices on shelves and items.
Education
James Monroe High School
GED
University Overview
Skills
- Proficient in
- Microsoft Office, Word, PowerPoint, and Excel
- Self-motivated, ability to handle multiple tasks simultaneously
- Strong customer relations / service skills, with excellent sales abilities
- Ability to take accurate phone messages and deliver messages promptly
- Skilled in interpersonal relations, on the telephone and face-to-face
- Capable of prioritizing and assuring confidentiality
- Handle crisis situations in a calm and capable manner
- Optimize productivity through individual and team effort
- A positive and confident personality blended with a strong work ethic
Timeline
Customer Service Associate
Rojas Pharmacy, Frances Abreu
01.2022 - 04.2023
Store Manager
Gladys Beauty Supply Store
05.2021 - 12.2021
Customer Service Management
Criminal Court,
01.2019 - 03.2020
James Monroe High School
GED
References
References
REFERENCES FURNISHED UPON REQUESTLanguages
Languages
References
References
REFERENCES FURNISHED UPON REQUESTLanguages
Languages
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