Frances Burton
Tucson,AZ
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lead Bartender
Apache Lake Marina & Resort
Roosevelt, AZ
06.2022 - 09.2022
- Consulted with managers to organize special events and promotions.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Kept alcoholic beverages well-stocked and organized to meet expected demands
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory
- Served high customer volumes during special events, nights and weekends
- Implemented drink prep procedures, significantly reducing wasted stock
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals
- Developed new signature cocktails to support bar marketing brand and increase profits
- Set up glassware, liquor and other necessary supplies for special events
- Took customer orders and capitalized on opportunities to sell special beverage and food options
Stocking Associate
Michaels Arts And Crafts
Tucson, AZ
09.2014 - 11.2016
- Scanned, recorded and verified received inventory during regular shipments.
- Organized merchandise on floor, priced items with scan gun and switched price tickets according to promotional sales and sale expiration dates.
- Set up advertising displays and arranged merchandise on counters and tables to promote sales
- Examined and inspected stock items for defects and reported damages to supervisor.
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Maintained clean and organized stockroom by sweeping, mopping and removing empty boxes
- Removed debris and packaging from boxes and separated for recycling or disposal
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels
Bar Manager
DAV Chapter # 2
Tucson, AZ
04.2014 - 11.2016
- Closed out cash register and prepared cashier report at close of business.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Maximized customer service by training staff, overseeing operations and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Shrunk inventory costs 13% through proactive evaluation and adjustment of vendor relationships
- Implemented drink prep procedures, significantly reducing wasted stock
Bartender
Hangovers
Tucson , AZ
06.2015 - 05.2016
- Built relationships with vendors to manage orders and negotiate costs.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Followed strict recipes and drink measurements to minimize product used.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bartender
VFW 4903
Tucson, AZ
02.2011 - 07.2013
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Followed strict recipes and drink measurements to minimize product used.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Served high customer volumes during special events, nights and weekends.
Interpreter
ABC Interpreting
Fresno, CA
10.2007 - 04.2009
- Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.
- Completed precise translations of official documents with correct words and phrasing to meet legal standards.
- Prepared variety of different written communications, reports and documents.
- Attended training programs to improve professional knowledge and interpretation skills.
- Proofread, edited and improved documents of different sizes.
- Collaborated with team members to achieve target results.
- Improved operations through consistent hard work and dedication.
Education
Associate of Applied Science - Medical Assisting
Andon College
Modesto, CA08.2002
High School Diploma -
Sanger High School
Sanger, CA06.1993
Skills
- Custom Drink Preparation
- Food and Beverage Service
- Liquor, Beer and Wine Knowledge
- Responsible Alcohol Service
- Outstanding Customer Service
- Age Identification and Compliance
- Suggestive Selling
- Changing Beer Kegs
- Billing and Payment Processing
- Safety and Sanitation Standards
- Safe Work Practices
- Ability to Lift 30 Pounds
- Creative Mixology
- Anticipating Guest Needs
Certification
- Licensed Bartender
- title 4
- responsible server
- food handlers card
Languages
English
Professional Working
Portuguese
Native or Bilingual
Spanish
Limited Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
No one can make you feel inferior without your consent
Eleanor Roosevelt
Timeline
Lead Bartender
Apache Lake Marina & Resort
06.2022 - 09.2022
Bartender
Hangovers
06.2015 - 05.2016
Stocking Associate
Michaels Arts And Crafts
09.2014 - 11.2016
Bar Manager
DAV Chapter # 2
04.2014 - 11.2016
Bartender
VFW 4903
02.2011 - 07.2013
Interpreter
ABC Interpreting
10.2007 - 04.2009
Associate of Applied Science - Medical Assisting
Andon College
High School Diploma -
Sanger High School
- Licensed Bartender
- title 4
- responsible server
- food handlers card
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