Frances Corpora
Easton,Pennsylvania
Summary
I take work seriously. I am dependable and honest.
Overview
99
99
years of professional experience
Work History
Cashier Team Lead
Panera Bread
Easton, PA
11.2018 - 02.2022
- Trained team members on cash register operation and cash handling.
- Quickly and accurately counted drawers at start and end of each shift.
- Communicated with customers and team members to solve problems.
- Operated POS cash register and equipment to collect payments.
- Received and processed customer payments.
- Helped customers complete purchases, locate items and join reward programs.
- Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Educated employees on register use, merchandising and customer service.
Receptionist
J.L. Cohen & Associates
Easton, PA
03.2018 - 12.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Corresponded with clients through email, telephone or postal mail.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Answered phone promptly and directed incoming calls to correct offices.
Re
H&R Block
Easton, PA
01.2018 - 04.2018
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
- Maintained excellent attendance record, consistently arriving to work on time.
Cashier
Pizza D'oro
Easton, PA
01.1974 - 11.2017
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Collected and authorized payments of guests.
Secretary/Administrative Assistant
Easton Hospital
Easton, PA
04.1998 - 09.2016
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Issue and follow up work orders for staff that handles all aspects of the building
- Responsible for ordering supplies,time sheets, meeting minutes and mail
- Worked with outside contractors and vendors, and telephone communications
- il
Benefits Assistant
Easton Hospital
Easton, PA
04.1989 - 04.1998
- Handled benefit questions and problems for employees
- Entered employee information for new hires, transfers, terminations
- Observed strict procedures to maintain data and plan participant confidentiality.
Medicare Senior Clerk
Easton Hospital
Easton, IL
04.1969 - 04.1989
- Medicare & Supplemental Insurance Billing
- Patient Billing
- Answer Phones
- File
- Verified Insurance Coverage
- Opened mail and distributed
Education
High School Diploma -
Easton Area High School
Easton, PA06.1968
Skills
- Product Location
- Cooperative Attitude
- Feedback Acceptance
- Cash Handling
- Reliable and Responsible
- Customer Relations
- Detail-Oriented
Timeline
Cashier Team Lead
Panera Bread
11.2018 - 02.2022
Receptionist
J.L. Cohen & Associates
03.2018 - 12.2021
Re
H&R Block
01.2018 - 04.2018
Secretary/Administrative Assistant
Easton Hospital
04.1998 - 09.2016
Benefits Assistant
Easton Hospital
04.1989 - 04.1998
Cashier
Pizza D'oro
01.1974 - 11.2017
High School Diploma -
Easton Area High School
Medicare Senior Clerk
Easton Hospital
04.1969 - 04.1989