Summary
Overview
Work History
Education
Skills
Timeline
Generic

Frances Corpora

Easton,Pennsylvania

Summary

I take work seriously. I am dependable and honest.

Overview

99
99
years of professional experience

Work History

Cashier Team Lead

Panera Bread
Easton, PA
11.2018 - 02.2022
  • Trained team members on cash register operation and cash handling.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Communicated with customers and team members to solve problems.
  • Operated POS cash register and equipment to collect payments.
  • Received and processed customer payments.
  • Helped customers complete purchases, locate items and join reward programs.
  • Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Educated employees on register use, merchandising and customer service.

Receptionist

J.L. Cohen & Associates
Easton, PA
03.2018 - 12.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Responded to inquiries from callers seeking information.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Corresponded with clients through email, telephone or postal mail.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Answered phone promptly and directed incoming calls to correct offices.

Re

H&R Block
Easton, PA
01.2018 - 04.2018
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Developed and maintained courteous and effective working relationships.
  • Maintained excellent attendance record, consistently arriving to work on time.

Cashier

Pizza D'oro
Easton, PA
01.1974 - 11.2017
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.

Secretary/Administrative Assistant

Easton Hospital
Easton, PA
04.1998 - 09.2016
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Issue and follow up work orders for staff that handles all aspects of the building
  • Responsible for ordering supplies,time sheets, meeting minutes and mail
  • Worked with outside contractors and vendors, and telephone communications
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Benefits Assistant

Easton Hospital
Easton, PA
04.1989 - 04.1998
  • Handled benefit questions and problems for employees
  • Entered employee information for new hires, transfers, terminations
  • Observed strict procedures to maintain data and plan participant confidentiality.

Medicare Senior Clerk

Easton Hospital
Easton, IL
04.1969 - 04.1989
  • Medicare & Supplemental Insurance Billing
  • Patient Billing
  • Answer Phones
  • File
  • Verified Insurance Coverage
  • Opened mail and distributed

Education

High School Diploma -

Easton Area High School
Easton, PA
06.1968

Skills

  • Product Location
  • Cooperative Attitude
  • Feedback Acceptance
  • Cash Handling
  • Reliable and Responsible
  • Customer Relations
  • Detail-Oriented

Timeline

Cashier Team Lead

Panera Bread
11.2018 - 02.2022

Receptionist

J.L. Cohen & Associates
03.2018 - 12.2021

Re

H&R Block
01.2018 - 04.2018

Secretary/Administrative Assistant

Easton Hospital
04.1998 - 09.2016

Benefits Assistant

Easton Hospital
04.1989 - 04.1998

Cashier

Pizza D'oro
01.1974 - 11.2017

High School Diploma -

Easton Area High School

Medicare Senior Clerk

Easton Hospital
04.1969 - 04.1989

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Frances Corpora