Frances Hood
Germantown,TN
Summary
High-energy, reliable worker offering strong multitasking, problem-solving and communication skills. Strives to create positive customer experiences.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Kitchen Staff Member
Malco Theaters
Collierville, TN
05.2023 - Current
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Delivered food to customers in a timely manner
Cashier
Gutheries
Collierville, TN
11.2022 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Cleaned and stocked the front of the store
Ice Cream Server
Levee Creamery
Germantown, TN
07.2021 - 12.2022
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other menu items to customers
- Kept tidy and organized area to comply with cleanliness standards.
- Processed sales transactions for cash, debit, and credit purchases.
- Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Brewed coffee and tea and changed out drink station syrups.
Education
GED -
Briarcrest Christian School
Eads, TN05.2023
Skills
- Dedicated Work Ethic
- Organization and cleanliness
- Customer service orientation
- Teamwork and collaboration
- First aid knowledge
- Time management abilities
- Food Preparation
- Attention to detail
- Drawer Balancing
- Refund Handling
- Product Knowledge
Certification
- First Aid/CPR Certified
Timeline
Kitchen Staff Member
Malco Theaters
05.2023 - Current
Cashier
Gutheries
11.2022 - 05.2023
Ice Cream Server
Levee Creamery
07.2021 - 12.2022
GED -
Briarcrest Christian School