Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Frances Hood

Germantown,TN

Summary

High-energy, reliable worker offering strong multitasking, problem-solving and communication skills. Strives to create positive customer experiences.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Kitchen Staff Member

Malco Theaters
05.2023 - Current
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Delivered food to customers in a timely manner

Cashier

Gutheries
11.2022 - 05.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Cleaned and stocked the front of the store

Ice Cream Server

Levee Creamery
07.2021 - 12.2022
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Explained ice cream flavors, toppings, sundaes, and other menu items to customers
  • Kept tidy and organized area to comply with cleanliness standards.
  • Processed sales transactions for cash, debit, and credit purchases.
  • Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Maintained menu knowledge to provide recommendations and answers to customer questions.
  • Brewed coffee and tea and changed out drink station syrups.

Education

GED -

Briarcrest Christian School
Eads, TN
05.2023

Skills

  • Dedicated Work Ethic
  • Organization and cleanliness
  • Customer service orientation
  • Teamwork and collaboration
  • First aid knowledge
  • Time management abilities
  • Food Preparation
  • Attention to detail
  • Drawer Balancing
  • Refund Handling
  • Product Knowledge

Certification

  • First Aid/CPR Certified

Timeline

Kitchen Staff Member

Malco Theaters
05.2023 - Current

Cashier

Gutheries
11.2022 - 05.2023

Ice Cream Server

Levee Creamery
07.2021 - 12.2022

GED -

Briarcrest Christian School

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Frances Hood