Frances Kearney
KISSIMMEE
Summary
Dynamic SPD Manager with a proven track record at HCA Osceola Hospital, excelling in team leadership and quality improvement initiatives. Skilled in complex problem-solving and relationship building, fostering a culture of continuous learning and operational excellence. Excellent policy writing skills to ensure current day to day procedures are aligned with departmental policies.
Overview
15
15
years of professional experience
Work History
SPD Manager
HCA Osceola Hospital
Kissimmee, FL
01.2024 - Current
- Oversaw daily operations to ensure compliance with healthcare standards and protocols.
- Managed staff schedules, optimizing resource allocation and enhancing workflow efficiency.
- Developed training programs for new hires, improving onboarding process and team integration.
- Implemented quality improvement initiatives, enhancing patient care and satisfaction scores.
- Prepared department for Joint Commission inspection within 10 months of arrival with zero findings.
- Mentored junior staff members, cultivating skills and promoting professional development within the team.
SPD Assistant Manager
Novant Health, Inc
Winston-Salem, NC
02.2021 - 01.2024
- Developed training materials for new employees, fostering a culture of continuous learning and support.
- Monitored inventory levels, implementing processes to reduce waste and maintain supply integrity.
- Conducted performance evaluations, providing constructive feedback to improve team productivity and morale.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
SPD Assistant Manager
Wake Forest Baptist Hospital
Winston-Salem, NC
01.2011 - 01.2021
- Began my career in SPD as an entry level technician, became certified and worked my way up to OR liaison, lead tech, supervisor, and eventually assistant manager.
- In 2018, worked under Infection Prevention Department as the High Level Disinfection Specialist and completed all competencies for Wake Forest Hospital and the other 26 auxiliary departments
- Coordinated daily operations, ensuring compliance with healthcare regulations and standards.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Assisted in budget preparation, ensuring alignment with financial goals.
Education
No Degree - Health Care Administration
University of Arizona
Tucson, AZ06-2028
Associate of Applied Science - Horticulture
Surry Community College
Dobson, NC09-1995
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Task delegation
- Documentation and reporting
- Relationship building
Timeline
SPD Manager
HCA Osceola Hospital
01.2024 - Current
SPD Assistant Manager
Novant Health, Inc
02.2021 - 01.2024
SPD Assistant Manager
Wake Forest Baptist Hospital
01.2011 - 01.2021
No Degree - Health Care Administration
University of Arizona
Associate of Applied Science - Horticulture
Surry Community College