Frances Méndez Muñiz
Business Management
Orlando,FL
Summary
Entry-Level Business Administration Professional who is dedicated to creating efficiency at all levels of management. Diversified skill sets covering administrative support, customer relations, and human resources. Seeking opportunities to leverage internal analysis, compliance, and management skills in a collaborative environment.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Small Business Owner
Crafty Franny
Orlando, FL
04.2016 - Current
- Maintaining a positive, empathetic, and professional attitude toward customers at all times
- Responding promptly to customer inquiries through various channels
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
- Business planning, accounting, and branding
- Sourcing materials and Inventory
- Community outreach events
- Charity events
- Promoted business via social media to generate leads and maximize brand identity.
- Evaluated suppliers to maintain cost controls and improve operations
Restaurant Manager
Sushi Boat
Fajardo, PR
04.2008 - 09.2014
- Appraise staff performance and provide feedback to improve productivity
- Ensure compliance with sanitation and safety regulations
- Reconciled cash and credit card transactions to maintain accurate records.
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Train new and current employees on proper customer service practices
- Organize and supervise employee schedules
- Purchased adequate quantities of food, beverages, equipment and supplies.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Education
Bachelor of Arts - International Business
University of Puerto Rico - Humacao
Humacao, PR 08.2008 - 05.2012
Skills
Business management and development
undefinedTimeline
Small Business Owner
Crafty Franny
04.2016 - Current
Bachelor of Arts - International Business
University of Puerto Rico - Humacao
08.2008 - 05.2012
Restaurant Manager
Sushi Boat
04.2008 - 09.2014
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