Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Frances Pantoja Matos

Hollywood

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

28
28
years of professional experience

Work History

Flight Attendant

Spirit Airlines Inc.
Dania Beach
04.2002 - 05.2026
  • Ensured passenger safety through thorough pre-flight checks and safety demonstrations.
  • Assisted passengers with boarding, luggage, and special needs accommodations.
  • Provided exceptional customer service by addressing passenger inquiries and concerns.

Flight Attendant

Pan American Airlines
Portsmouth
11.1998 - 06.1999
  • Ensured passenger safety through thorough pre-flight checks and safety demonstrations.
  • Assisted passengers with boarding, luggage, and special needs accommodations.
  • Provided exceptional customer service by addressing passenger inquiries and concerns.
  • Attended trainings in customer service, conflict resolution techniques and safety procedures to remain current on new requirements and procedures.

Education

FV9655631 - Nail Technology

Kaizen Beauty Academy
Pembroke Pines, FL
03.2024 - 07.2024

General Equivalency Diploma
San Juan, PR

Skills

  • Excellent verbal and written communication skills in both English and Spanish
  • Calm under pressure
  • Teamwork and cooperation

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

FV9655631 - Nail Technology

Kaizen Beauty Academy
03.2024 - 07.2024

Flight Attendant

Spirit Airlines Inc.
04.2002 - 05.2026

Flight Attendant

Pan American Airlines
11.1998 - 06.1999

General Equivalency Diploma
Frances Pantoja Matos