Professional Summary
Overview
Work History
Education
Skills
Timeline

Frances Pelletier

St. Madeleine Catholic Church
Alachua,FL
13
years of professional experience

Dynamic manager with proven organizational skills enhancing operational efficiency and improving service response times. Adept in customer service and data entry, I streamlined office procedures and maintained confidentiality, ensuring accurate record-keeping and effective communication across all levels. Committed to fostering a supportive environment for all. With a strong background in managing office operations and enhancing administrative efficiency. Proven ability to improve productivity through effective leadership. Demonstrates proficiency in team coordination and problem-solving in fast-paced environments. Knowledge of office software, scheduling, and resource allocation to drive operational success.

Work History

Office Manager

8 Years 4 Months
St. Madeleine Catholic Church | 01.2016 - 05.2024
  • Managed parish office operations, coordinating communications, scheduling, and daily administrative workflow.
  • Maintained confidential parish records with accuracy and discretion.
  • Oversaw calendar logistics for Masses, meetings, sacraments, and church events.
  • Coordinated volunteers, vendor communications, and facility support requests across ministries.
  • Provided exceptional customer service when addressing inquiries via phone calls or email correspondence.
  • Oversaw office inventory activities by ordering ,requisitions, stocking and shipment receiving.

School Nurse

8 Months
San Antonio ISD | 10.2013 - 06.2014
  • Assessed health concerns and delivered immediate first aid, triaging referrals for further care.
  • Monitored immunization, screening, and health requirements to support compliance.
  • Responded to illness, injury, and emergency situations, documenting incidents and follow-up actions.
  • Educated students and staff on hygiene, wellness, and infection-control practices.
  • Organized nursing workflows, prioritized urgent cases, and maintained efficient daily clinic operations.

School Nurse

2 Years
Medina Valley Independent School District | 10.2011 - 10.2013
  • Served as liaison between families, school personnel, and other healthcare providers on behalf of students.
  • Maintained accurate student health records, ensuring compliance with regulations.
  • Implemented emergency protocols in medical emergencies to promote safety for students and staff.
  • Educated students on various health topics to promote overall health and wellbeing.

Education

No Degree - Nursing Pre-requisites

Jefferson Community And Technical College | Louisville, KY

No Degree - Teaching Certificate

Texas State University | San Marcos, TX | 12-2000

Bachelor of Science - Nursing

University of Louisville | Louisville, KY | 05-1992

3.8 GPA

Skills

Customer service
Office management
Organizational skills
Office administration
Data entry
Customer relations
Clear oral/written communication
Scheduling and calendar management
Administrative support
Scheduling coordination
Inventory control

Timeline

Office Manager

St. Madeleine Catholic Church
01.2016 - 05.2024Read More

School Nurse

San Antonio ISD
10.2013 - 06.2014Read More

School Nurse

Medina Valley Independent School District
10.2011 - 10.2013Read More

Jefferson Community And Technical College

No Degree from Nursing Pre-requisites
Read More

Texas State University

No Degree from Teaching Certificate
Read More

University of Louisville

Bachelor of Science from Nursing
Read More
Frances Pelletier