Summary
Overview
Work History
Education
Skills
Timeline
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Francesca Conaté

Dallas,GA

Summary

Results-oriented remote team member with proven communication, organizational, and problem-solving skills. Seeking to leverage my abilities to successfully fill the role within your company. Frequently acknowledged as proactive and detail-oriented by my clients, I can be relied upon to contribute to your company's mission, vision and goals.

Overview

26
26
years of professional experience

Work History

FOUNDER & CEO

Kaizen Business Support & Solutions
01.2015 - Current
  • Currently creating a Standard Operations Procedure for an Afro-Futuristic author and producer to document current processes, and create job and project descriptions. Responsible for vetting and scheduling interviews, speaking and guest lecturer requests.
  • Supported a Washington,DC non-profit client in creating a strategic game plan for a Board of Directors campaign to serve the Ivory Coast-based tech and entrepreneurial hub. Worked with various stakeholders in the organization to organize important goals into a time-based actionable plan.
  • Managed team member assignments, deadlines, and billable hours for a Los Angeles, California-based client with a team in Cairo Egypt. This was a time-sensitive grant-based research project that required effective communication, detailed reports, and coordinating group[ meetings.

INTER-CULTURAL CORPORATE TRAINER

Toshiba Tec, Hitachi, Fujitsu, Sony, Shinsei Bank
06.2001 - 07.2013
  • Facilitated specialized courses on presentation, email, negotiating, and pre-departure proficiencies
  • Collaborated to individual student objectives from effective communication and confidence building to improving soft skills
  • Taught customer service and cultural awareness classes to call center representatives and group classes
  • Coached management level students in conflict resolution techniques with customers and employees.
  • Provided pre-departure cultural awareness training for executive managers traveling internationally for business.

OFFICE MANAGER

Aetna U.S. Healthcare
01.1998 - 01.2001
  • Provided direct support to the vice president of contracting which included making domestic travel arrangements, managing his calendar, correspondence, and appointments with clients and vendors
  • Maintained personnel records, office inventory, and conference schedule for an 11-person office.

Education

Bachelor's Degree - Organizational Leadership

MERCER UNIVERSITY
Atlanta, GA
05.2001

Skills

  • Administrative Operations
  • Business Operations
  • Team Leadership
  • Training
  • Public Speaking
  • Conversational Japanese

Timeline

FOUNDER & CEO

Kaizen Business Support & Solutions
01.2015 - Current

INTER-CULTURAL CORPORATE TRAINER

Toshiba Tec, Hitachi, Fujitsu, Sony, Shinsei Bank
06.2001 - 07.2013

OFFICE MANAGER

Aetna U.S. Healthcare
01.1998 - 01.2001

Bachelor's Degree - Organizational Leadership

MERCER UNIVERSITY
Francesca Conaté