Francesca Counley
Puyallup,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Human Resources Generalist
Red Dot Corporation
09.2023 - Current
- Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
- Met with staff to resolve difficult situations related to performance and conflict management.
- Coached managers through employee engagement, documentation, discipline and performance improvement plans.
- Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
- Explained and administered medical insurance, disability and flexible spending accounts.
Human Resources Administrator
Red Dot Corporation
06.2021 - 07.2023
- Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
- Addressed employee conflicts with appropriate urgency, following all corporate procedures.
- Answered employee inquiries regarding health benefits and 401k options.
- Coordinated technical training and personal development classes for staff members.
- Administered employee benefits programs and assisted with open enrollment.
- Collaborated with managers to identify and address employee relations issues.
- Conducted career fairs, screened resumes and interviewed applicants to build candidate pipelines and enhance company culture.
- Verified that vendors received timely enrollment information, changes and terminations.
- Provided job placement accommodation recommendations for employees on physician-mandated medical restriction.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Updated HR database with new employee information, changes in benefits, and other details.
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
- Prepared new hire letters, employee contracts, and corporate policies.
Human Resources Coordinator
Red Dot Corporation
04.2019 - 06.2021
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Maintained human resources information system and kept employee files up to date and accurate.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Conducted new employee onboarding and provided ongoing orientation training.
- Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
- Facilitated criminal background check process for new hires.
- Conducted career fairs, screened resumes and interviewed applicants to build candidate pipelines and enhance company culture.
- Processed unemployment claims and acted as company representative at unemployment hearings.
- Verified that vendors received timely enrollment information, changes and terminations.
Area Team Lead - Production
Red Dot Corporation
06.2018 - 04.2019
- Trained workers in proper operation, calibration and maintenance of production line equipment.
- Communicated clear instructions for general operations and product-specific runs to prevent errors and rework.
- Maintained safe work areas by keeping pathways and stations free of hazards and excess waste or materials.
- Contributed to continuous improvement and lean initiatives by implementing directives.
- Operated equipment such as forklifts and overhead cranes to safely move heavy loads.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
- Made sure that products were produced on time and are of good quality.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Assembled products according to changing daily work orders and specific customer needs.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
Production Operative
Red Dot Corporation
01.2017 - 06.2018
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Resolved issues quickly to maintain productivity goals.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
- Met production targets and tight deadlines by collaborating closely with team members.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Assembled products according to changing daily work orders and specific customer needs.
Education
High School Diploma -
Lakewood High School
Marysville, WA06.2009
Skills
- Accurate Recordkeeping
- Specialized HR Projects
- Benefits Administration
- Workers' Compensation
- Microsoft Office
- Human Relations
- Employee Onboarding and Offboarding
- Open Enrollment
- Kronos Timekeeping
- Recruitment and Staffing
- In-Person and Telephone Interviewing
- Safety Control
Languages
Spanish
Native or Bilingual
Timeline
Human Resources Generalist
Red Dot Corporation
09.2023 - Current
Human Resources Administrator
Red Dot Corporation
06.2021 - 07.2023
Human Resources Coordinator
Red Dot Corporation
04.2019 - 06.2021
Area Team Lead - Production
Red Dot Corporation
06.2018 - 04.2019
Production Operative
Red Dot Corporation
01.2017 - 06.2018
High School Diploma -
Lakewood High School
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