Francesca DeAngelis
Revere,MA
Summary
Business professional with strong background in data analysis, problem-solving, and strategic planning. Known for effective team collaboration and delivering impactful results. Proficient in data visualization, financial modeling, and process improvement. Adaptable and reliable in fast-paced environments, consistently meeting evolving business needs.
Overview
7
7
years of professional experience
Work History
Food Server
The Marina At The Wharf
01.2020 - Current
- Provided excellent customer service, taking orders and ensuring a positive dining experience for guests
- Collaborated with kitchen staff to ensure timely and accurate delivery of food, monitoring orders and ensuring that all dishes met the restaurant's quality standards
- Handled difficult customer situations professionally, resolving issues promptly and ensuring repeat business.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Managed cash register accurately, ensuring proper handling of transactions and tips.
Cashier and Baker
Esposito's Bakery
01.2019 - Current
- Managed cash registers and accurately handled cash, credit, and debit card transactions on a daily basis
- Demonstrated strong customer service skills, handling customer inquiries and resolving any issues to ensure customer satisfaction
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Contributed to the development and implementation of marketing strategies to drive sales, such as creating visually appealing displays and promoting seasonal products
- Worked flexible schedule and extra shifts to meet business needs.
Camp Counselor
Revere Parks and Recreation
01.2018 - 01.2021
- Planned and executed daily activities for campers, creating a fun and engaging experience while ensuring safety and adhering to program guidelines
- Demonstrated strong leadership skills, managing groups of children and collaborating with other counselors to create a positive team dynamic
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
Education
Salem State University - Business Administration
Salem State University
Salem, Massachusetts10.2024
Southern New Hampshire University - Business Administration
Southern New Hampshire University
Manchester, New Hampshire04.2023
Revere High School -
Revere High School
Revere, MA06.2021
Skills
- Customer Service
- Cash Handling
- Leadership
- Team Collaboration
- Marketing Strategies
- Professional Attitude
- Relationship Management
- POS system operations
- Microsoft Excel proficiency
- Reliability and Adaptability
Accomplishments
Dean's List
Timeline
Food Server
The Marina At The Wharf
01.2020 - Current
Cashier and Baker
Esposito's Bakery
01.2019 - Current
Camp Counselor
Revere Parks and Recreation
01.2018 - 01.2021
Southern New Hampshire University - Business Administration
Southern New Hampshire University
Revere High School -
Revere High School
Salem State University - Business Administration
Salem State University
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