Francesca Dobrich
Summary
Strategic Workplace and Food Program Leader with over 10 years of experience managing multi-site café operations, catering programs, micro kitchens, and employee experience initiatives within corporate environments. Proven track record of overseeing multimillion-dollar budgets, leading RFP processes, optimizing vendor performance, and enhancing food program satisfaction through data-driven decision-making. Known for building strong cross-functional partnerships and creating scalable operational processes that elevate the workplace experience. Thrives in fast-paced, high-growth environments requiring adaptability, financial rigor, and strategic execution.
Overview
9
9
years of professional experience
4
4
Certifications
Work History
Hospitality Manager
Squarespace
11.2021 - Current
- Own and oversee a $4M global food and hospitality budget supporting 800 onsite employees across three office locations, ensuring financial discipline, forecasting accuracy, and service excellence.
- Lead the global food program strategy, including café services, catering, pantry, and workplace activations, aligning operations with employee experience goals and business needs.
- Directed two end-to-end food service RFP processes, managing scope development, vendor evaluation, contract negotiation, and implementation to enhance service delivery and cost efficiency.
- Establish scalable operational standards and vendor performance frameworks, holding partners accountable to SLAs, while mentoring global site leads on execution and compliance.
Director of Catering
LifeWorks At Bridgewater Associates
06.2021 - 10.2021
- Directed onsite and offsite food operations across four corporate campus locations within a large-scale enterprise dining portfolio operating at an eight-figure annual scope.
- Delivered high-touch, executive-facing hospitality experiences within a performance-driven corporate environment, ensuring white-glove service standards and operational precision.
- Launched and scaled an off-premise catering program, integrating seamlessly with workplace and employee engagement initiatives.
- Played a key leadership role in the opening of a new food hall, supporting procurement coordination, vendor onboarding, operational planning, and program activation.
- Partnered cross-functionally with Workplace, Facilities, and Events teams to enhance service delivery, stakeholder engagement, and operational consistency across locations.
Director of Catering
Constellation Culinary Group At Macquarie Group
11.2019 - 07.2020
- Directed catering and pantry operations within a high-touch, executive-facing corporate financial services environment, overseeing a $2.5M annual revenue portfolio.
- Led and developed a team of 10 direct reports, instilling white-glove service standards and operational consistency across all activations.
- Designed and implemented a national catering playbook to standardize processes, elevate service delivery, and ensure brand alignment across locations.
- Increased event bookings by 50% through strategic stakeholder engagement, and enhanced workplace visibility.
- Managed purchasing, supply chain logistics, and expense oversight to drive cost control and operational efficiency.
- Partnered cross-functionally with workplace and business leaders to align premium food service delivery with executive and employee experience needs.
Director of Catering- Acting General Manager
Constellation Culinary Group At ABC/Disney
05.2019 - 11.2020
- Directed full-service food operations across 7 buildings, including 3 cafés, 1 Starbucks, 80 pantries programs, and enterprise catering, within a $5M annual portfolio.
- Led 25+ union team members, overseeing staffing strategy, labor planning, compliance, and operational performance.
- Managed 30+ concurrent daily catering activations while maintaining financial controls, service standards, and stakeholder satisfaction.
- Owned budgeting, forecasting, and expense management for catering and pantry programs, identifying revenue growth, and cost control opportunities.
- Increased catering revenue by 30% within the first 3 months through strategic account development and enhanced client retention.
- Partnered with culinary and business leaders to redesign the catering strategy to better support diverse departmental and executive needs.
Assistant General Manager
Compass Group At Stryker
09.2018 - 05.2019
- Promoted to AGM after 1 year of employment
- Managed 30 direct reports in 5 different units
- Partnered with multiple stakeholders to produce campus wide events
- Developed and implemented monthly marketing promotions
- Managed internal websites
- Acted as a liaison between building services, security, conference management and AV departments
Progressive Leadership Roles
Compass Group
08.2017 - 09.2018
- Advanced from Sales & Event Manager to Director of Catering, to Assistant General Manager, demonstrating consistent growth in responsibility and operational leadership.
- Directed multi-building corporate food operations, including catering, pantries, cafés, and executive events, managing teams of 25–30+ staff across diverse units.
- Oversaw internal and external events ranging from 30 to 1,500 attendees, ensuring high-touch, executive service delivery, and operational consistency.
- Managed budgets, expense reporting, and purchasing across multiple departments, implementing cost-control initiatives while enhancing service quality.
- Developed operational standards, training manuals, and catering guides to standardize processes and improve the workplace food experience.
- Partnered with Facilities, Security, AV, and IT teams to ensure seamless service delivery in high-volume, multi-site environments.
Skills
- Regional Food Program Management
- Multi-Site Café & Catering Operations
- Budget Ownership & Financial Forecasting
- RFP Development & Vendor Negotiation
- Vendor Performance & Contract Management
- Workplace Experience Strategy
- High-Touch Executive Service Delivery
- Cross-Functional Leadership & Collaboration
- Process Development & Standardization
- Employee Engagement & Programming
Software
CaterTrax
Jirra
Coupa
Slack
Ariba
OfficeSpace
Envoy
S2 Security
Spoonfed
Courses
Harvard MangeMentor
Help Them Grow or Watch Them Go
Platinum Service 2017
Food Allergies and Celiac Disease Training
Certification
CPR
Timeline
Hospitality Manager
Squarespace
11.2021 - Current
Director of Catering
LifeWorks At Bridgewater Associates
06.2021 - 10.2021
Director of Catering
Constellation Culinary Group At Macquarie Group
11.2019 - 07.2020
Director of Catering- Acting General Manager
Constellation Culinary Group At ABC/Disney
05.2019 - 11.2020
Assistant General Manager
Compass Group At Stryker
09.2018 - 05.2019
Progressive Leadership Roles
Compass Group
08.2017 - 09.2018