Francesca Petrucci
Novi,MI
Summary
Dedicated employee with strengths in customer service. Successful in being apart of a work environment that makes consumers return. While able to work with and mentor young children and teach them new skills, I keep an enthusiastic and uplifting attitude to ensure success.
Overview
6
6
years of professional experience
Work History
Store Manager
Livonia Italian Bakery & Cafe
Livonia , MI
05.2023 - Current
- Store merchandising. Food and beverage displays and promotions and updating POS system.
- Managing and updating social media pages.
Scheduling new applicant interviews and performing phone interviews. - Working multiple positions in then customer service areas. Cashier, Deli & Bakery.
- Performed end-of-day responsibilities including overseeing store closing procedures, reconciling cash registers, and ensuring the secure handling of deposits
Childcare Assistant
Allendale Child Care
Allendale, MI
01.2022 - Current
- Provided safe, nurturing and stimulating environment for children.
- Encouraged self-expression through various art forms such as music, painting, drawing.
- Promoted physical activity by encouraging outdoor playtime activities like sports and games.
- Maintained a clean, organized classroom environment conducive to learning.
- Responded promptly to incidents or emergencies according to established protocols.
Sales Clerk/Cashier/Barista
Livonia Italian Bakery & Cafe
Livonia, MI
06.2018 - 05.2023
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Trained new team members in cash register operation, stock procedures and customer services.
- Greeted customers in a friendly and professional manner.
- Prepared all food orders according to customer specifications.
- Prepared hot and cold coffee drinks according to customer specifications.
Dance Teacher
Sheryl’s School of Dance
Novi, MI
08.2019 - 06.2022
- Developed and implemented age-appropriate lesson plans for dance classes.
- Organized and managed rehearsals to ensure adequate preparation for performances.
- Instructed students in proper technique, terminology and performance of various styles of dance such as ballet, tap, jazz, hip hop and modern.
- Motivated students to practice regularly and strive for improvement.
- Created an environment conducive to learning by providing positive reinforcement to students.
Education
Bachelor of Science - Allied Health Sciences (pediatric OT)
Grand Valley State University
Allendale, MI04.2025
High School Diploma -
Mercy High School
Farmington, MI05.2022
Skills
- Leadership
- Customer Service
- Staff Management
- Time Management Skills
- Adaptable
- Reliable
- Marketing and Promotions
- Mentoring
- Student and Parent Relations
- Passionate
Timeline
Store Manager
Livonia Italian Bakery & Cafe
05.2023 - Current
Childcare Assistant
Allendale Child Care
01.2022 - Current
Dance Teacher
Sheryl’s School of Dance
08.2019 - 06.2022
Sales Clerk/Cashier/Barista
Livonia Italian Bakery & Cafe
06.2018 - 05.2023
Bachelor of Science - Allied Health Sciences (pediatric OT)
Grand Valley State University
High School Diploma -
Mercy High School
Similar Profiles
Morad PeterMorad Peter
COSTUMER SERVICE / CASHIER/Sales Assistant at Front Entry Cafe & Italian BakeryCOSTUMER SERVICE / CASHIER/Sales Assistant at Front Entry Cafe & Italian Bakery
Rachel MitchellRachel Mitchell
Waitress at Roma's Italian Bakery & DeliWaitress at Roma's Italian Bakery & Deli
Nicola Lorusso Jr.Nicola Lorusso Jr.
Food Production Manager at Clemente Biscottificio Italian BakeryFood Production Manager at Clemente Biscottificio Italian Bakery