Summary
Overview
Work History
Education
Skills
Timeline
BusinessDevelopmentManager
Francesca Wiley

Francesca Wiley

medicine technician
Parkesburg,PA

Summary

Accomplished Home Care Aide and Medicine Technician with a proven track record at Simpson Meadows and Tel Hai Retirement Community. Expert in medication administration and client safety, coupled with exceptional team leadership and patient care skills. Achieved significant improvements in patient well-being and safety protocols, demonstrating a strong commitment to quality care and team collaboration.

Overview

5
5
years of professional experience

Work History

Home Care Aide

Simpson Meadows
Downingtown, Pennsylvania
08.2024 - Current
  • Maintained accurate records of client information and services provided.
  • Assessed home environment for safety hazards and made recommendations for improvement when necessary.
  • Recognized emergency situations and implemented appropriate procedures.
  • Encouraged patients' involvement in decision making regarding their care plan.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Assisted with client personal care needs to foster independence and well-being.
  • Documented care provided and submitted notes to supervisor.
  • Developed trust-based relationships with patients through compassionate communication techniques.
  • Cared for patients by washing and ironing laundry, cleaning or assisting with personal care.

Medicine Technician

Tel Hai Retirement Community
Honey Brook, Pennsylvania
03.2024 - Current
  • Supervised and monitored activities of residents in the dormitory to ensure compliance with rules and regulations.
  • Participated in regular staff meetings with Resident Director.
  • Mentored new resident assistants during their training period.
  • Completed routine rounds, checking with residents to meet care needs.
  • Cared for incontinent residents, routinely checking clothing and linens to keep clean and dry.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Assisted with the training of new staff on departmental policies, procedures, and standards.
  • Provided support and assistance to nursing staff with patient care activities.
  • Responded promptly to emergency calls from nursing units regarding medication availability.
  • Answered patient call signals and signal lights to determine patients' needs.
  • Conducted regular audits of medication administration records for compliance with regulations.
  • Maintained a clean and safe environment in the medication preparation area.
  • Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Followed protocols for disposing of expired or unused medications safely.

Cashier Team Lead

Dutchway Farm Market
Atglen, PA
08.2020 - 03.2024
  • Assisted cashiers with resolving customer complaints and inquiries.
  • Provided guidance to cashiers on how to accurately ring up customers' purchases.
  • Trained new cashiers on proper use of registers and store policies.
  • Performed daily opening and closing procedures for the register area.
  • Maintained a clean work environment by sweeping floors and wiping down counters regularly.
  • Monitored cashier performance, providing feedback as needed.

Education

Associate of Science - RN

Delaware County Community College
Media, PA
05-2027

High School Diploma -

Octorara Area High School
Atglen, PA
06.2023

Skills

  • Team Leadership
  • Flexible Schedule
  • Store Opening and Closing
  • Customer Service
  • Positive Attitude
  • Cash Handling
  • Money Handling
  • Merchandise Stocking
  • Indirect Patient Care
  • Time Management
  • Nursing support
  • Patient care
  • Medication administration
  • Team collaboration
  • Time management
  • Client safety and first aid
  • Behavior redirection
  • Electronic health records
  • Sterile technique
  • Privacy and confidentiality

Timeline

Home Care Aide

Simpson Meadows
08.2024 - Current

Medicine Technician

Tel Hai Retirement Community
03.2024 - Current

Cashier Team Lead

Dutchway Farm Market
08.2020 - 03.2024

Associate of Science - RN

Delaware County Community College

High School Diploma -

Octorara Area High School

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Francesca Wiley medicine technician