Frances Nicole Ito

Honolulu,HI

Summary

Disciplined health professional skilled in collecting and verifying patient demographic and insurance information and preparing and maintaining medical records. Proficient in using medical terminology and classifying diagnostic procedures, treatments and medications. Dedicated to providing highest quality care to patients.

Overview

years of professional experience

Certification

Work History

Clinician

General Medicine/Ophthalmology/Telehealth

2018.01 - Current

Provides virtual/online medical and ophthalmic advice/consultation to patients.
Evaluated patient concerns, histories, appearance and responses to form picture of current health state.
Prescribes medications and educated patients on appropriate usage of remedies.
Applied knowledge of Ophthalmology and skills in diagnosing ophthalmic issues to determine most likely root causes.
Teamed with other physicians, specialists and health care providers to provide well-rounded care for complex cases.
Thoroughly examined patients and elicited medical history data to use in assessing health and identifying conditions.
Engaged with other professionals to impart knowledge and discuss best treatment courses.
Stayed abreast of advances in treatments, emerging pharmaceutical applications and new diagnostic tools for application in Ophthalmology and General Medicine.
Provides instructional and educational materials about different medical and ophthalmic conditions via different social media platforms to various audiences to help improve public health
Cultivated and strengthened relationships with medical customers and different organizations to be updated with changing healthcare trends
Collaborates with other health professionals and experts to develop public health messages and translate them into appropriate means of communicating health information to desired audiences
Continuously updates knowledge in evidence-based medicine and various innovative trends in health and wellness
Experienced in the healthcare ecosystem with clinical and digital experience
Reviews patients’ medical records to ensure they are accurate and up-to-date with the latest information on the patient’s condition
Supports clinical research activities.

Quality Documentation Specialist

Nuance Communications, Inc

2022.11 - Current

Assists in documenting the provider’s history of present illness, physical examination, diagnostic test results, assessment, and plan.
Communicates with production team members about quality issues.
Reports repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
Creates and deploys best practices to improve efficiency and reduce defects.
Analyzes information provided by healthcare providers and assigns corresponding diagnoses.
Utilizes critical thinking in translating data into accurate medical information in EHR
Reviews patients’ medical records to ensure they are accurate as well as up-to-date with latest information on patient’s conditions.
Provides expert opinion as a physician by providing proficient level review and assessment, and effectively articulating recommendations for improvement and rationale for recommendations.
Utilizes basic documentation requirements for the World Health Organization’s International Classification of Diseases (ICD-10).
Ensures compliance with all national and local patient privacy laws including HIPAA and HITECH.
Experienced teleworker, self-motivated with minimal supervision required; well-versed in the latest software and application to meet teleworking operations.

Medical Officer IV

Jose R. Reyes Memorial and Medical Center

2014.12 - 2017.12

Collected clinical research data in the JRRMMC Department of Ophthalmology regarding different ophthalmic diseases including their pathology, treatment, and outcome.
Maintained accuracy, completeness and security for medical records and health information.
Input data into computer programs and filing systems.
Reviewed medical records for completeness and filed records in alphabetic and numeric order.
Maintained database for storage and retrieval of medical records.
Handled high-volume data entry of demographics, disease etiology and extent and associated procedures or treatments.
Implemented successful healthcare programs through professionalism, quality of care, medical teaching and patient satisfaction.
Reviewed and evaluated test results to suggest care and treatment options.
Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
Organized and facilitated the JRRMMC Department of Ophthalmology meetings weekly, discussing current census, admissions and discharges.
Entered and collated the demographics, clinical assessments, treatment options, and outcomes of patients seen at the JRRMMC Department of Ophthalmology
Planned and coordinated a series of educational events on health and wellness topics, including eye health awareness, serving over 500 community members
Conducted several screening programs in the prevention of cataract, glaucoma, diabetic retinopathy, and other common ophthalmic conditions
Implemented a program evaluation plan with a focus on eye health to measure the effectiveness of various public health initiatives, resulting in a 90% satisfaction rate among program participants
Conducted assessments of existing health systems and services, identified areas for improvement, and developed strategies to address gaps and meet the needs of diverse populations
Led initiatives to improve access to healthcare services and increase health literacy among underserved communities
Managed, directed, and coordinated the work of staff engaged in performing duties in the Department of Ophthalmology
Acted as a liaison to different medical departments, local health agencies, and other referring physicians or medical centers.
Established and monitored mechanisms for the review and analysis of patient volume, patient flow, productivity, and profitability
Planned and executed continuous in-service training for the personnel, aimed at monitoring and cultivating the most up-to-date, high-quality patient care
Performed case management, case reporting, field investigation, surveillance, and diagnostic screening and treatment of vulnerable individuals and groups.
Conducted several scientific studies geared towards the improvement of patients’ quality of life.
Provided educational opportunities for fellow physicians and other healthcare team members.

Education

Doctor of Medicine - M.D. - Medicine And Surgery

University of Santo Tomas - Faculty of Medicine

Manila, Philippines

04.2012

Bachelor of Science - Nursing

University of Santo Tomas - College of Nursing