Franchely Ramirez
North Bergen,New Jersey
Summary
Dynamic and reliable professional with a proven track record at Carlitos Bar, adept at handling high customer volumes and managing cash with precision. Excelled in a leadership role at Banana King, enhancing team efficiency and customer satisfaction. Skilled in multitasking and customer service, demonstrating exceptional patience and a team player attitude.
Overview
5
5
years of professional experience
Work History
Bartender
Carlitos Bar
06.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Cashier
Supermarket
03.2022 - 10.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier Team Lead
Banana King
02.2020 - 01.2022
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Education
No Degree -
North Bergen High School
North Bergen, NJSkills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Patience and tolerance
- Customer service expertise
- Handling difficult customers
Languages
Spanish
Native or Bilingual
English
Elementary
Timeline
Bartender
Carlitos Bar
06.2023 - Current
Cashier
Supermarket
03.2022 - 10.2023
Cashier Team Lead
Banana King
02.2020 - 01.2022
No Degree -
North Bergen High School
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