FRANCHESCA LOPEZ
Saint Cloud, FL
Summary
Dynamic professional with extensive experience at Universal Studios Orlando, excelling in cash management and team supervision. Proven ability to enhance workflow efficiency and deliver exceptional customer service. Bilingual communicator skilled in problem-solving and transaction monitoring, consistently achieving organizational goals while maintaining high service standards.
Overview
2026
2026
years of professional experience
Work History
Cash Control Coordinator
Universal Studios Orlando
Orlando
12.2025 - Current
- Managed daily cash operations ensuring accuracy and compliance with financial policies.
- Supervised and trained a team of cash handlers to optimize workflow and maintain high service standards.
- Supervised and coordinated daily activities of team members to ensure efficient workflow and achievement of organizational goals.
Quick Service Representative
Universal Studios Orlando
Orlando
- Delivered exceptional customer service by efficiently processing orders and handling transactions in a fast-paced quick service environment.
- Demonstrated strong communication skills by effectively addressing customer inquiries and resolving complaints promptly.
- Operated point-of-sale systems accurately while managing cash and credit transactions with precision.
Personal Care Attendant
St Jude Home Care
Las Vegas
04.2024 - 04.2025
- Assisted clients with daily personal hygiene tasks such as bathing, dressing, and grooming.
- Prepared and served nutritious meals according to dietary needs and preferences.
- Performed light housekeeping duties including laundry, dishwashing, and maintaining a clean living environment.
Delivery Driver
Uber, DoorDash, Instacart
Las Vegas
01.2023 - 03.2024
- Safely operated delivery vehicle for transporting goods to customers and businesses.
- Maintained accurate delivery logs and completed necessary paperwork for each shipment.
- Loaded and unloaded packages with care to prevent damage during transit.
Sales Administrative Assistant
CEPI Frutelp Parrall LLC
Las Vegas
07.2022 - 12.2022
- Managed daily administrative sales support functions, ensuring efficient office operations.
- Coordinated and scheduled client meetings, conference calls, and sales presentations.
- Provided logistical support for sales events, trade shows, and promotional activities.
Sales Associate
JE Wholesales LLC
Las Vegas
04.2021 - 06.2022
- Collaborated with team members to achieve sales goals and provide exceptional customer service.
- Handled customer inquiries and complaints with professionalism, ensuring customer satisfaction.
Education
MASTER OF SCIENCE - HUMAN RESOURCES
RAFAEL BELLOSOS CHACIN UNIVERSITY
VENEZUELA01.2011
Skills
- Product knowledge
- Inventory management
- Order processing
- Software proficiency
- Communication
- Leadership
- Problem-solving
- Bilingual
- Cash management
- Team supervision
- Transaction monitoring
Personal Information
Driving License: Class C
Languages
- English, Fluent
- Español, Fluent
Languages
English
Professional
Timeline
Cash Control Coordinator
Universal Studios Orlando
12.2025 - Current
Personal Care Attendant
St Jude Home Care
04.2024 - 04.2025
Delivery Driver
Uber, DoorDash, Instacart
01.2023 - 03.2024
Sales Administrative Assistant
CEPI Frutelp Parrall LLC
07.2022 - 12.2022
Sales Associate
JE Wholesales LLC
04.2021 - 06.2022
Quick Service Representative
Universal Studios Orlando
MASTER OF SCIENCE - HUMAN RESOURCES
RAFAEL BELLOSOS CHACIN UNIVERSITY