Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Franchesca Pollard

Orlando

Summary

Dedicated Medical Assistant with extensive experience at AdventHealth, excelling in patient-focused care and clinical documentation. Skilled in HIPAA compliance and vital signs monitoring, I have effectively enhanced patient flow and assisted in various procedures, ensuring a compassionate and professional environment for all patients.

Overview

2
2
years of professional experience

Work History

Medical Assistant

AdventHealth
01.2024 - Current

I currently work as a medical assistant for AdventHealth where I prepare patients to see our lovely providers. So far, I have had the pleasure of assisting providers at AdventHealth’s Community Medicine Clinic, Psychiatry at Winter Park, and Breast Surgery in Winter Park.

Medical Receptionist

AdventHealth
01.2023 - 12.2024

I worked as a medical receptionist for the Community Medical Clinic at AdventHealth where I assisted with scheduling appointments and completing other administrative tasks.

Education

Associate Degree - Nursing

Valencia College
Orlando, FL

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Medical terminology
  • Vital signs monitoring
  • Direct patient care
  • Clinical documentation
  • Patient-focused care
  • Procedure assistance
  • Compassionate
  • CPR
  • Appointment setting
  • Professionalism and ethics
  • Medical records management
  • First aid
  • Sterilization techniques
  • Patient flow management
  • Medical supply inventory
  • Payment collection
  • OB/GYN procedures
  • Sterile technique
  • Medical office administration

Accomplishments

Top Performer 2 months in a Row at Psychiatrist at Winter Park

Timeline

Medical Assistant

AdventHealth
01.2024 - Current

Medical Receptionist

AdventHealth
01.2023 - 12.2024

Associate Degree - Nursing

Valencia College

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Franchesca Pollard