Summary
Overview
Work History
Education
Skills
Timeline
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Francheska Caldwell

Hempstead,NY

Summary

Highly motivated sales associate with extensive customer service and sales experience. Pharmacy tech and certified nursing assistant with excellent acute care, hospice care and hands on training.

Overview

18
18

Certified Nursing Assistant

5
5

Certified in EKG/BLS

18
18

Customer Service

Work History

Pharmacy Tech/Billing Clerk

Stop & Shop
05.2018 - Current
  • Experience in high volume pharmacy
  • Excellent at inventory management
  • Managed invoicing and payment processing operations.
  • Able to follow complex instructions
  • Processed vendor and supplier payments on weekly basis.
  • Verified vendor accounts by reconciling monthly statements and related transactions.
  • Processed payment via telephone and in person with focus on accuracy and efficiency.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
  • Counted and labeled prescriptions with correct item and quantity.

Nursing Assistant

Medford Multi Care Center
06.2005 - 02.2018
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Documented care actions by completing records and logs in medical software system.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Education

Associate of Science - Nursing

Nassau Community College
Garden City, NY
05.1997

Skills

  • Itemized Statement Preparation
  • Verbal and Written Communication
  • Prescription Filling and Labeling
  • Cash Register Operations
  • Record keeping and Documentation
  • Relationship Building
  • Inventory Management
  • Nutrition and Diet
  • Feeding Assistance
  • Vital Signs Collection
  • Emotional and Social Support
  • Caregiver Relations

Timeline

Pharmacy Tech/Billing Clerk

Stop & Shop
05.2018 - Current

Nursing Assistant

Medford Multi Care Center
06.2005 - 02.2018

Associate of Science - Nursing

Nassau Community College

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Francheska Caldwell