Franchester Reed
New Iberia,LA
Summary
Dynamic healthcare professional with experience at VCP Staff, excelling in patient scheduling and communication. Proven ability to provide compassionate care as a CNA, while ensuring compliance with HIPAA regulations. Skilled in venipuncture and vital signs monitoring, demonstrating strong organizational skills and a commitment to enhancing patient well-being.
Offering strong organizational skills and willingness to learn and grow in healthcare setting. Contributes basic understanding of medical terminology and healthcare protocols, combined with strong communication and multitasking abilities. Ready to use and develop administrative and data entry skills in Desired Position role.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Unit Secretary
VCP Staff
05.2025 - Current
- Managed patient scheduling, ensuring timely appointments and efficient use of resources.
- Coordinated communication between medical staff and patients to enhance service delivery.
- Maintained accurate records in electronic health record systems for improved data integrity.
- Assisted in onboarding new staff by providing training on office procedures and protocols.
CNA
A&L Adult Day Healthcare
10.2023 - Current
- Provided compassionate care to clients, ensuring comfort and well-being throughout daily activities.
- Assisted clients with personal hygiene, mobility, and daily living tasks to promote independence.
- Monitored vital signs and reported changes in health status to nursing staff promptly.
- Maintained accurate documentation of client care and activities in compliance with regulations.
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Phlebotomist
Iberia Medical Center
08.2025 - 08.2025
- Collected blood samples from patients using proper venipuncture techniques.
- Ensured accurate labeling and handling of specimens for laboratory analysis.
- Maintained compliance with safety protocols and infection control policies.
- Assisted in training new phlebotomists on procedures and best practices.
Education
Phlebotomy
South Louisiana Community College
Lafayette, Louisiana, LAHigh School Diploma -
Westgate High School
New Iberia, LA05.2010
Skills
- Incoming call reception
- Strong organization
- Customer service
- Telephone reception
- Vital signs monitoring
- Patient care
- Compassion and empathy
- Venipuncture
- Order of draw
- Specimen handling
- Sample and specimen collection
- Butterfly needle technique
- HIPAA compliance
Certification
CPR
Timeline
Phlebotomist
Iberia Medical Center
08.2025 - 08.2025
Unit Secretary
VCP Staff
05.2025 - Current
CNA
A&L Adult Day Healthcare
10.2023 - Current
Phlebotomy
South Louisiana Community College
High School Diploma -
Westgate High School