Francia SanQuintin
Methuen,MA
Summary
Healthcare professional prepared for role in phlebotomy and medical assistant with strong foundation in patient care and specimen collection. Proven track record of handling blood draws and maintaining high standards of hygiene. Known for excellent teamwork and ability to adapt to changing clinical needs, ensuring consistent results and patient satisfaction.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Phlebotomist
Mass General Physicians Organization
02.2021 - Current
- Obtained and processed blood specimens for laboratory testing following established protocols.
- Ensured compliance with safety procedures and infection control standards during phlebotomy procedures.
- Maintained accurate patient records and documentation in electronic health record systems.
- Collaborated with healthcare team to provide exceptional patient care and support during blood draws.
- Trained new staff on phlebotomy techniques and best practices, enhancing overall team performance.
- Monitored inventory of supplies, coordinating timely replenishment to avoid disruptions in service delivery.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
Medical Assistant
Pentucket Medical Associates
04.2019 - 02.2021
- Assisted healthcare providers in patient examinations and procedures, ensuring a smooth workflow in clinical settings.
- Managed patient scheduling and coordinated referrals, optimizing clinic operations for improved patient access.
- Administered vaccinations and performed diagnostic tests, maintaining compliance with health regulations and standards.
- Educated patients on treatment plans and medication usage, enhancing understanding of care processes.
Lab Support Technician
Lowell General Hospital Saints Campus
06.2017 - 04.2019
- Operated laboratory equipment, ensuring compliance with safety protocols and procedures.
- Assisted in specimen collection and processing, maintaining accurate records throughout procedures.
- Collaborated with medical staff to support diagnostic testing and improve workflow efficiency.
- Trained new staff on laboratory protocols, enhancing team performance and knowledge retention.
Laboratory Associate
Anna Jaques Hospital
04.2016 - 02.2017
- Conducted routine laboratory tests, ensuring compliance with safety protocols and quality standards.
- Collaborated with team members to optimize workflow processes and enhance operational efficiency.
- Trained new staff on laboratory procedures and safety measures, fostering a culture of compliance.
- Maintained a safe working environment through strict adherence to safety protocols and guidelines.
Lab Support Technician
Merrimack Valley Hospital
07.2009 - 04.2016
- Implemented process improvements that reduced turnaround time for lab results, increasing overall efficiency.
- Monitored inventory levels of laboratory supplies, facilitating timely procurement to prevent shortages.
- Performed venipunctures and collected other lab samples to be resulted.
Education
Associate of Science - Liberal Arts
Northern Essex Community College
Haverhill, MA05-2021
Certificate - Medical Assistant
LARE Training Center
LawrenceSkills
- CPR/First Aid
- Vital Signs
- Medical Law & Ethics
- ECG
- Infection Control
- Medication Administrative
- Phlebotomy
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- HIPAA compliance
Certification
- PT - Phlebotomy Technician
- Certified Clinical Medical Assistant
- EKG Tech Certified
- Pharmacy Tech Certified
Awards, Achievements, and/or other Activities
National Health Career Association: Certified Clinical Medical Assistant, Certified EKG Technician, Certified Phlebotomy Technician, American Heart Association: Certified Healthcare Provider CPR/First Aid
Languages
Spanish
Native or Bilingual
Timeline
Phlebotomist
Mass General Physicians Organization
02.2021 - Current
Medical Assistant
Pentucket Medical Associates
04.2019 - 02.2021
Lab Support Technician
Lowell General Hospital Saints Campus
06.2017 - 04.2019
Laboratory Associate
Anna Jaques Hospital
04.2016 - 02.2017
Lab Support Technician
Merrimack Valley Hospital
07.2009 - 04.2016
Associate of Science - Liberal Arts
Northern Essex Community College
Certificate - Medical Assistant
LARE Training Center