Jacquez Reid
Aberdeen,MD
Summary
Dedicated and motivated professional offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks. Believes that if you want to be successful in this world you must follow your spirit, stay undaunted, and aimed.
Overview
9
9
years of professional experience
Work History
Phlebotomist
LabCorp
08.2018 - Current
- Performed venipuncture and other blood collection procedures according to established standards.
- Record all specimens collected day by day for monthly counts.
- Provided excellent customer service while interacting with patients.
- Followed all safety protocols when handling hazardous materials.
- Verified patient information prior to specimen collection.
- Assisted in the training of new phlebotomists.
Administrative Assistant
Riverside Towing & Transport
Aberdeen, MD
07.2017 - 12.2023
- Assigned drivers to appropriate routes based on customer needs.
- Received and dispatched calls for emergency services.
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Created daily reports detailing response times, call volumes, and other pertinent information.
- Coordinated with other dispatchers to ensure efficient delivery schedules were met.
- Reconciled accounts to ensure accuracy of billing information.
- Prepared monthly reports summarizing billing data.
- Verified accuracy of invoice calculations before submitting them for approval.
- Followed up on unpaid invoices to ensure timely collection of payments due.
Administrative Assistant
Always Best Care
02.2016 - 05.2018
- Provides administrative support to ensure efficient office operations.
- Maintains physical and digital filing systems
- Answers phone calls and directs callers to appropriate personnel, schedules appointments, signs for incoming packages, and assists clients and other visitors
- Responds to emails and other digital queries and correspondence.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Scheduled appointments between clients and customers and internal staff members.
Education
Maryland High School Diploma -
06.2017
CERTIFIED HOME NURSING SOLUTIONS -
06.2017
NPTC, SCHOOL OF PHLEBOTOMY VEIN SKILLS -
NPCE
04.2016
Skills
- CPR/First Aid
- Ability to work under pressure
- Decision making
- Time management
- Self-motivation
- Conflict resolution
- Leadership
- Adaptability
- Data Entry
- Computer Skills
References
References available upon request.
Timeline
Phlebotomist
LabCorp
08.2018 - Current
Administrative Assistant
Riverside Towing & Transport
07.2017 - 12.2023
Administrative Assistant
Always Best Care
02.2016 - 05.2018
Maryland High School Diploma -
CERTIFIED HOME NURSING SOLUTIONS -
NPTC, SCHOOL OF PHLEBOTOMY VEIN SKILLS -
NPCE