Francine Sisto
Keams Canyon,AZ
Summary
Committed Operations Secretary with a proven track record at Hopi Jr/Sr High School, excelling in document management and fostering positive relationships. Recognized for enhancing organizational efficiency and maintaining meticulous records. A fast learner with exceptional attention to detail, committed to supporting team goals and ensuring smooth daily operations.
Overview
10
10
years of professional experience
Work History
Operations Secretary
Hopi Jr/Sr High School
06.2025 - 10.2025
- Managed and assisted 4 departments; maintenance, transportation, custodial and security.
- Managed daily communications between staff, students, and parents to ensure smooth operations.
- Maintained accurate records and files for administrative functions, enhancing organizational efficiency.
- Responded promptly to inquiries from students and families, fostering positive relationships within the Hopi community.
- Contributed to a positive workplace environment through exceptional customer service skills.
- Demonstrated flexibility and adaptability by taking on additional tasks as needed to support the overall goals of the department.
- Maintained an organized workspace promoting increased productivity and efficiency throughout all 4 departments.
- Communicated with families and staff via phone and email to confirm deliveries and respond to inquiries.
- Maintained inventory of office supplies and placed orders.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
Custodian
Hopi Jr/Sr High School
01.2025 - 06.2025
- Maintained cleanliness and order in classrooms, hallways, and restrooms.
- Operated cleaning equipment including floor scrubbers and vacuums efficiently.
- Assisted in setting up facilities for school events and activities.
- Monitored inventory of cleaning supplies and reported shortages timely.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
Caregiver, Special Needs
Alpine Resources
03.2018 - 08.2022
- Assisted clients with daily living activities, ensuring comfort and dignity throughout care processes.
- Implemented behavior management techniques to improve client interactions and reduce incidents of distress.
- Prepared meals and snacks and fed clients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced the quality of life for special needs individuals by providing personalized care and attention.
- Assisted clients in achieving their daily goals by offering physical support and emotional encouragement.
- Developed strong relationships with clients and families, fostering trust and open communication regarding care plans.
Front Office Assistant
Steiner Institute
05.2015 - 10.2017
- Coordinated appointment scheduling for multiple departments, optimizing staff availability.
- Maintained accurate records and filing systems, facilitating easy access to information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Directed phone inquiries, answered customer questions, and scheduled appointments.
- Handled financial transactions accurately by processing payments, issuing receipts, and maintaining detailed records of all transactions.
Education
High School Diploma -
Hopi Jr/Sr High School
Keams Canyon, AZSkills
- Data entry proficiency
- Policy enforcement
- Document management
- Calendar management
- Document preparation
- Building maintenance
- Fast learner
- Attention to detail
Timeline
Operations Secretary
Hopi Jr/Sr High School
06.2025 - 10.2025
Custodian
Hopi Jr/Sr High School
01.2025 - 06.2025
Caregiver, Special Needs
Alpine Resources
03.2018 - 08.2022
Front Office Assistant
Steiner Institute
05.2015 - 10.2017
High School Diploma -
Hopi Jr/Sr High School