Francis Arnold
Valley Stream,NY
Summary
Accomplished Merchandise Supervisor at Total Wine & More, adept in inventory management and staff training, significantly enhancing operational efficiency. Expert in leveraging customer service skills to elevate shopping experiences, demonstrated through successful project execution and team leadership. Proven track record in optimizing inventory control and sales performance, ensuring compliance with quality standards.
Overview
16
16
years of professional experience
Work History
Merchandise Supervisor
Total Wine/ New York Marketplace Brewery District
Westbury, NY
10.2017 - Current
- Organized and prioritized projects.
- Executed multiple projects simultaneously, coordinating, and prioritizing tasks.
- Supervised a team of 15+ staff members in the merchandise department, delegating tasks and providing guidance when needed.
- Processed weekly purchase orders, ensuring accuracy of product information and quantity ordered.
- Ensured accurate inventory levels through daily cycle counts and stock adjustments utilizing SAM pull list system
- Utilized point-of-sale systems software programs for tracking sales transactions accurately.
- Executed responsibilities across receiving, cashiering, merchandising, and customer service functions.
Security Officer
Excel Guard Corp
Westbury, NY
06.2015 - 06.2018
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Reported safety hazards for remediation response.
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
- Inspected fire extinguishers to ensure they were properly charged and operational.
- Monitored security cameras to identify and respond to suspicious activity.
Chef
Legends Food and Beverage
Wantagh, NY
05.2015 - 08.2016
- Maintained a clean work environment by adhering to sanitation policies and procedures.
- Created tasty dishes using popular recipes, delighting patrons and generating return business.
- Checked quality of raw materials before use.
Food and Beverage Manager
J & B Restaurant Parteners
Garden City, NY
09.2008 - 10.2014
- Developed and implemented standard operating procedures for all restaurant operations to ensure compliance with health regulations and quality standards.
- Checked financial reports to analyze sales trends, labor costs and other expenses related to the food and beverage department.
- Inspected dining and serving areas for cleanliness and proper setup.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Analyzed sales data from POS systems on a weekly basis in order to track progress against budget targets.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Education
High School Diploma -
Valley Stream South High School
Valley Stream, NY06-2008
Some College (No Degree) - Food And Nutrition
Nassau Community College
Garden City, NYSkills
- Inventory management
- Inventory auditing
- Sales experience
- Customer service
- Merchandise restocking
- Drawer balancing
- Drawer preparation
- Task delegation
- Store maintenance
- Cash handling oversight
- Staff training and development
- Inventory control
Timeline
Merchandise Supervisor
Total Wine/ New York Marketplace Brewery District
10.2017 - Current
Security Officer
Excel Guard Corp
06.2015 - 06.2018
Chef
Legends Food and Beverage
05.2015 - 08.2016
Food and Beverage Manager
J & B Restaurant Parteners
09.2008 - 10.2014
High School Diploma -
Valley Stream South High School
Some College (No Degree) - Food And Nutrition
Nassau Community College
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