Summary
Overview
Work History
Education
Skills
Timeline
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Francis Boyd

Prince George,VA

Summary

Seasoned professional in general and operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving.

Overview

8
8
years of professional experience

Work History

Store Manager

Dollar General
04.2021 - Current
  • Directed or coordinated financial or budget activities to fund operations and maximize investments.
  • Updated POS system with new products and promotional offers.
  • Created weekly work schedules for store personnel.
  • Delegated work to staff, setting priorities and goals.
  • Established customer service standards and monitored staff compliance.
  • Managed inventory tracking and physical inventory counts to minimize loss including checking in vendors making sure the product was received
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Receiving trucks weekly and stocking in a timely manner using FIFO system( first in first out )

Waitress

Cowlings BBQ
02.2019 - 06.2020
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Organized take-out orders efficiently according to customer requests.

Cooler Stocker

Exxon Mobil
02.2017 - 11.2017

Education

High School Diploma -

Sussex County Public School
Sussex, Va
06-2018

Skills

  • Hourly shift management
  • Personnel development
  • Store operations oversight
  • Customer response
  • Cash management
  • Flexible schedule
  • Loss prevention
  • Stocker
  • Organization skills

Timeline

Store Manager

Dollar General
04.2021 - Current

Waitress

Cowlings BBQ
02.2019 - 06.2020

Cooler Stocker

Exxon Mobil
02.2017 - 11.2017

High School Diploma -

Sussex County Public School

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Francis Boyd