Francis Nguyen
Haymarket,VA
Summary
Dedicated professional with proven expertise in customer service and cash handling, honed at Paris Baguette and The Qui in shift leadership and training positions. Excels in high-pressure environments, showcasing exceptional multitasking abilities and a strong work ethic. Achieved high accuracy in transactions, enhancing customer satisfaction and loyalty through attentive service and adaptability.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
The Qui
01.2024 - 10.2024
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
Cashier / Barista Trainer
Paris Baguette
04.2022 - 01.2024
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Performed cash, card, and check transactions to complete customer purchases.
Education
Bachelor of Science - Information Technology
George Mason University
Fairfax, VA05-2028
Associate of Applied Science - Information Technology
Northern Virginia Community College
Annandale, VA05-2025
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Flexibility and Adaptability
Certification
- [State] Driver's License
- Virtus child safety certification
- Certified Technology Specialist (CST)
Languages
English
Native or Bilingual
Vietnamese
Full Professional
Timeline
Server
The Qui
01.2024 - 10.2024
Cashier / Barista Trainer
Paris Baguette
04.2022 - 01.2024
Bachelor of Science - Information Technology
George Mason University
Associate of Applied Science - Information Technology
Northern Virginia Community College
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