Francis Osazuwa
Atlantic Beach,FL
Summary
Experienced technician with a strong background in client services, project development, and interface design. Seeks opportunities to leverage technical skills, project management expertise, and IT knowledge to deliver exceptional results for clients. Proficient in technical support and maintenance tasks, utilizing problem-solving abilities to efficiently troubleshoot and resolve issues. Possesses knowledge of technical communication and effective collaboration in team settings. Positive, adaptable, and detail-oriented professional with a keen interest in technical support and maintenance. Equipped with foundational troubleshooting and equipment repair knowledge, along with hands-on skills in basic tool usage and diagnostics. Dedicated to ensuring operational efficiency and contributing to team success through reliable and precise work.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Assistant Technician
North East Florida Intergroup Services
12.2024 - Current
- Maintained detailed and current records on customers, orders and assignments.
- Established trust with clients through consistent delivery of high-quality services within estimated timelines.
- Inspected components, tested wiring and diagnosed system faults.
- Achieved faster repair times by effectively prioritizing workload based on urgency and importance.
- Exhibited strong problem-solving skills in diagnosing and repairing various types of equipment malfunctions.
Technical Consultant
TMC Tech
01.2017 - Current
- Acted as a client services intermediary and lead customer interface for project development
- Served as a liaison between the main office and smaller companies, translating project goals to non-technical stakeholders and conveying instructions to the development team
- Managed contracts with spacefaring companies, including NASA, SpaceX, and Relativity
- Primarily focused on front and backend development and ensured code quality assurance
- Responsible for creating user-friendly interfaces and experiences for websites and applications using various programming languages and frameworks such as HTML, React.js, WordPress, Joomla, Drupal, Angular, Vue.js, Next.js, Gatsby, React Native, Flutter, CSS, and JavaScript
- Oversaw scalability, framework implementation, and system architecture
- Procured hardware components for workstation and server upgrades, including chairing a project for Lockheed Martin
- Collaborated with cross-functional teams to complete complex projects on time and within budget constraints, meeting or exceeding project requirements.
- Created comprehensive documentation detailing technical specifications, system configurations, procedures, and user guides for reference purposes both internally and externally for clients.
Technical Consultant
Inverselogix
01.2017 - Current
- Provided consulting and development services with a focus on interface design
- Facilitated knowledge transfer among team members by leading training sessions on new tools, techniques, or industry best practices relevant to the role of Technical Consultant.
- Enhanced system performance by identifying and resolving technical issues through troubleshooting and root cause analysis.
- Collaborated with cross-functional teams to complete complex projects on time and within budget constraints, meeting or exceeding project requirements.
Technical Consultant
Intuitive Reason
01.2017 - Current
- Engaged in consulting, data management, and interface design
Technical Consultant
Software 602 Inc
01.2017 - Current
- Contributed to interface design projects
Technical Consultant
Songbirdtek Inc
01.2017 - Current
- Worked on interface design projects
Technical Consultant
On-time Fashions
01.2017 - Current
- Built servers for shopping bots using Python to purchase clothing from high-end streetwear brands
- Developed and maintained strong client relationships, ensuring repeat business and sustained revenue growth.
- Leveraged extensive technical expertise to advise clients on strategic IT decisions, positioning them for future growth and success.
- Resolved complex technical issues, restoring system functionality and minimizing downtime.
Lead IT Specialist
ATIP CORP
01.2009 - 12.2017
- Led customer product fulfillment services and served as the Lead IT specialist
- Ensured logoed products for companies like Dr
- Pepper/Cadbury Schweppes were available for events and marketing
- Managed server and database architecture for websites, including front and backend responsibilities
- Handled product shipping and logistics
Education
Bachelor of Science - Computer Science
UNIVERSITY OF NORTH FLORIDA
Jacksonville, FL01.2014
Associate of Science - Computer And Information Sciences
FL STATE COLLEGE AT JACKSONVILLE
Jacksonville, FL01.2012
Some College (No Degree) -
HARRISBURG AREA COMMUNITY COLLEGE
Harrisburg, PASome College (No Degree) -
BALTIMORE COUNTY COMMUNITY COLLEGE
Parkville, MDSkills
- Hardware assembly
- Maintenance
- Information Retrieval
- Repositories
- User support
- Information Architecture
- Communication
- Digitization
- Metadata
- Team-oriented
- Hand and power tools
- Troubleshooting skills
- Safety awareness
- Customer relations
- Preventive Maintenance
- Help desk
- OS
- Customer service
- Problem-solving
- Attention to detail
Accomplishments
- Resolved product issue through consumer testing.
Certification
- CompTIA Security+
- Microsoft Fundamentals
- Google Cloud Digital Leader
- AWS Solutions
- GISF (GIAC Information Security Fundamentals)
- CompTIA IT Fundamentals (ITF+)
- CompTIA Network+
- AWS Certified
- Oracle Certified Associate (OCAJP)
- R Programming Certification
- CCA Spark/Hadoop
- PCAP (Python Certified Associate)
- Azure Solutions
- C/C++ Certification
Operating Systems and Programming Languages
- Windows
- Mac
- Linux
- Ruby on Rails
- Dreamweaver
- C++
- C#
- Python
- Java
- HTML
- XML
- C
- SQL
- A+
- R
- Perl
- Rust
- Swift
- JavaScript
- CSS
- NoSQL
- Go
Timeline
Assistant Technician
North East Florida Intergroup Services
12.2024 - Current
Technical Consultant
TMC Tech
01.2017 - Current
Technical Consultant
Inverselogix
01.2017 - Current
Technical Consultant
Intuitive Reason
01.2017 - Current
Technical Consultant
Software 602 Inc
01.2017 - Current
Technical Consultant
Songbirdtek Inc
01.2017 - Current
Technical Consultant
On-time Fashions
01.2017 - Current
Lead IT Specialist
ATIP CORP
01.2009 - 12.2017
- CompTIA Security+
- Microsoft Fundamentals
- Google Cloud Digital Leader
- AWS Solutions
- GISF (GIAC Information Security Fundamentals)
- CompTIA IT Fundamentals (ITF+)
- CompTIA Network+
- AWS Certified
- Oracle Certified Associate (OCAJP)
- R Programming Certification
- CCA Spark/Hadoop
- PCAP (Python Certified Associate)
- Azure Solutions
- C/C++ Certification
Bachelor of Science - Computer Science
UNIVERSITY OF NORTH FLORIDA
Associate of Science - Computer And Information Sciences
FL STATE COLLEGE AT JACKSONVILLE
Some College (No Degree) -
HARRISBURG AREA COMMUNITY COLLEGE
Some College (No Degree) -
BALTIMORE COUNTY COMMUNITY COLLEGE
Similar Profiles
Mary JohnsonMary Johnson
Human Services Worker at North East Florida State HospitalHuman Services Worker at North East Florida State Hospital
Daneila Mcvea-SmithDaneila Mcvea-Smith
Program Director at Planned Parenthood of South, East and North FloridaProgram Director at Planned Parenthood of South, East and North Florida
Brooklyn CurrierBrooklyn Currier
Records Technician at North East Florida State HospitalRecords Technician at North East Florida State Hospital