Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Francis Vincent

Orlando

Summary

Dynamic Auto Sales Representative with a proven track record at Interstate Auto Center Orlando, consistently exceeding sales quotas through strong negotiation and relationship-building skills. Known for enhancing customer satisfaction and streamlining processes, I leverage financial acumen to drive results and foster repeat business in a competitive market.

Professional sales expert with proven track record in automotive industry. Skilled in customer relationship management, product knowledge, and negotiation techniques. Strong focus on team collaboration and achieving results, adaptable to changing needs. Known for reliable performance, effective communication, and driving sales growth.

Experienced with building customer rapport and closing sales deals. Utilizes deep knowledge of automotive products and market trends. Track record of using negotiation and communication skills to achieve customer satisfaction and sales goals.

Overview

7
7
years of professional experience

Work History

Auto Sales Representative

Interstate Auto Center Orlando
10.2024 - Current
  • Exceeded monthly sales quotas consistently through effective prospecting and lead follow-up strategies.
  • Streamlined the sales process for increased efficiency and better time management.
  • Conducted thorough vehicle walk-arounds to showcase features and benefits, leading to informed purchasing decisions.
  • Developed strong rapport with customers, resulting in repeat business and referrals.
  • Collaborated with finance team to ensure smooth transactions for all parties involved.
  • Coordinated test drives efficiently while adhering to safety protocols for optimal customer experiences.
  • Increased customer satisfaction by providing personalized and attentive service to each client.

Hotel Front Desk Supervisor

Holiday Inn Express Hotel Suites
06.2018 - Current
  • Organized staff schedules according to anticipated occupancy levels, minimizing overtime costs while maintaining adequate staffing levels at all times.
  • Collaborated with housekeeping and maintenance teams to ensure timely completion of tasks and room readiness.
  • Maintained a professional and presentable front desk area, ensuring guests were greeted with a clean and welcoming environment upon arrival.
  • Streamlined check-in and check-out processes for increased efficiency and guest satisfaction.
  • Handled escalated guest complaints professionally, working towards resolution while maintaining composure under pressure.
  • Enhanced guest satisfaction by managing front desk operations and providing exceptional customer service.
  • Monitored occupancy levels, adjusting room rates as needed to maximize revenue potential.
  • Resolved guest issues promptly, ensuring a positive experience for all hotel patrons.
  • Developed strong relationships with repeat guests by anticipating their needs upon arrival and providing personalized service throughout their stay.

Education

High School Diploma -

Florida Technical College
Orlando, FL
06-2014

Skills

  • Goal oriented
  • Strong negotiation
  • Market awareness
  • Financial acumen
  • Customer service
  • Team collaboration
  • Competitive
  • Friendly and enthusiastic
  • Negotiations strength
  • Relationship building
  • Test drives
  • Vehicle preparation

Languages

French, Haitian Creol, Spanish, English

Timeline

Auto Sales Representative

Interstate Auto Center Orlando
10.2024 - Current

Hotel Front Desk Supervisor

Holiday Inn Express Hotel Suites
06.2018 - Current

High School Diploma -

Florida Technical College

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Francis Vincent