Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Francis Wilson

Caldwell,ID

Summary

Energetic and adaptable professional with 7+ years of experience in administration, bookkeeping, and customer consulting. Recently graduated from the Cloud Network and System Administration program at College of Western Idaho, with certifications in networking, cybersecurity, and IT fundamentals. Known for strong interpersonal skills, problem-solving ability, and a team-first mindset—ready to contribute to IT, data, or networking teams.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Account Specialist & Bookkeeper

Caldwell Glass
Caldwell, ID
01.2016 - 01.2023
  • Managed payroll, accounts payable/receivable, and financial reporting
  • Provided customer service and vendor coordination
  • Supported daily operations until company closure

Landscape Designer & Consultant

Freelance / Various Employers
Caldwell, ID
01.1999 - 01.2016
  • Designed residential and commercial landscapes based on client needs
  • Led customer consultations, created bids, and managed project timelines
  • Operated forklifts and other equipment safely and efficiently

Education

Cloud Network and System Administration -

College of Western Idaho
ID

Skills

  • Networking: TCP/IP
  • Networking: DNS
  • Networking: DHCP
  • Networking: VPN
  • Networking: Cisco IOS
  • Cloud Platforms: Azure basics
  • System administration: Windows Server
  • System administration: Active Directory
  • Data tools: Excel
  • Data Tools: Python (basic scripting)
  • Other: VMware
  • Soft Skills: Excellent communicator and team collaborator
  • Soft Skills: Strong customer service and consulting experience
  • Soft Skills: Highly organized
  • Soft skills: Dependable

Certification

  • ITS Networking Certification
  • ITS Cybersecurity Certification
  • ITS Information Technology Certification
  • CompTia: Networking
  • Azure Cloud Basics

Timeline

Account Specialist & Bookkeeper

Caldwell Glass
01.2016 - 01.2023

Landscape Designer & Consultant

Freelance / Various Employers
01.1999 - 01.2016

Cloud Network and System Administration -

College of Western Idaho

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