Francis Woznick II
San Angelo,United States
Summary
Detail-oriented Senior Property Adjuster with a strong background in claims management and customer relations, ensuring a seamless claims process for policyholders. Spearheaded initiatives that streamlined claim evaluations and reduced processing times, resulting in enhanced client experience. Expert in training and mentoring staff, contributing to a well-informed and capable team committed to excellence. Eager to leverage extensive expertise to deliver exceptional results and client loyalty.
Instructional design specialist with broad expertise in creating effective learning systems. Skilled in curriculum development, e-learning platforms, and instructional technology. Strong focus on team collaboration and delivering impactful results. Adaptable and reliable in meeting changing organizational needs. Proficient in project management, needs analysis, and stakeholder communication.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Senior Property Adjuster
USAA
06.2014 - Current
- Managed a high volume of claims efficiently, demonstrating strong organizational and time management skills.
- Provided exceptional customer service by guiding clients through the claims process and addressing inquiries.
- Developed and maintained strong relationships with clients and industry partners to foster trust and collaboration.
- Reviewed and approved repair estimates to ensure accuracy and alignment with policy coverage.
- Assisted in the development of training materials and resources to support ongoing education for staff.
- Negotiated settlements with policyholders and third-party vendors to achieve favorable outcomes for all parties involved.
- Provided training and mentorship to junior adjusters, enhancing team performance and knowledge of industry standards.
- Evaluated and analyzed claims data to identify trends and potential fraud, implementing preventive measures as necessary.
Standardization and Evaluations SNCO
United States Air Force
04.2012 - 05.2014
- Developed and implemented standardized evaluation processes to enhance operational efficiency and effectiveness.
- Led cross-functional teams to assess and improve program outcomes through rigorous evaluation methods.
- Conducted comprehensive reviews of existing evaluation frameworks, recommending enhancements that streamlined processes.
- Analyzed qualitative and quantitative data to develop actionable insights for program improvement initiatives.
- Prepared detailed reports summarizing evaluation findings and recommendations for decision-makers.
- Spearheaded initiatives to communicate evaluation findings to broader audiences, increasing transparency and understanding of program impacts.
Flight Chief/Course Chief/Instructor Supervisor
United States Air Force
04.2008 - 03.2012
- Developed and implemented instructional materials and assessments to enhance trainee learning outcomes.
- Oversaw training programs for flight operations, ensuring compliance with safety regulations and operational standards.
- Mentored and supervised a team of instructors, fostering a collaborative environment for knowledge sharing and professional growth.
- Evaluated instructor performance and provided constructive feedback to improve teaching methodologies and student engagement.
- Led the integration of new training technologies to enhance instructional delivery and trainee experience.
- Maintained accurate training records and documentation in compliance with regulatory requirements.
- Utilized advanced simulation tools to provide realistic training scenarios for flight operations.
- Conducted post-training evaluations to measure trainee knowledge retention and application in real-world scenarios.
Unit Deployment Manager
United States Air Force
02.2004 - 03.2008
- Coordinated deployment logistics and operations to ensure timely and efficient delivery of resources across multiple units.
- Collaborated with cross-functional teams to align operational strategies with organizational goals.
- Analyzed deployment processes and identified opportunities for improvement, leading to increased efficiency.
- Conducted training sessions for team members to enhance their skills in logistics and operations management.
- Streamlined communication channels between units and logistics teams to improve coordination.
- Facilitated regular meetings to review deployment progress and address any operational issues.
- Evaluated and selected vendors for deployment-related supplies and services.
- Managed a team of logistics personnel, fostering a culture of accountability and high performance.
Education
Associate of Applied Science - Criminal Justice
Community College of The Air Force
Montgomery, AL10-2008
Associate of Applied Science - Criminal Justice
Community College of The Air Force
Montgomery, AL08-2008
Skills
- Problem Solving
- Instructional Design
- Cross-Functional
- Collaboration
- Organizational Skills
- Claims
- Management
- Training
- Development
- Risk Assessment
- Relationship Building
Certification
- Course 14 - Senior Non-Commissioned Officers Development Course, Non-Commissioned Officers Academy
- Airman Leadership School, United States Air Force
- Principles of Instructional System Development, United States Air Force
- Instructor Supervisor Course, United States Air Force
- Technical Writer-Residence Course, United States Air Force
- Technical Writer Principles, United States Air Force
- Objectives and Tests, United States Air Force
- Occupational Instructor Certification Level I & II, United States Air Force
- Train the Trainer Course
Personal Information
Title: Senior Property Adjuster
Timeline
Senior Property Adjuster
USAA
06.2014 - Current
Standardization and Evaluations SNCO
United States Air Force
04.2012 - 05.2014
Flight Chief/Course Chief/Instructor Supervisor
United States Air Force
04.2008 - 03.2012
Unit Deployment Manager
United States Air Force
02.2004 - 03.2008
Associate of Applied Science - Criminal Justice
Community College of The Air Force
Associate of Applied Science - Criminal Justice
Community College of The Air Force