Francis Yu
Fort Worth,TX
Summary
Experienced barista with 2+ years of experience and excellent cooperation, problem-solving, and time management skills. Able to function at a high level in a wide variety of environments. Detail-oriented with the ability to pick up on new concepts quickly.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Barista
Gong Cha
Fort Worth, USA
08.2024 - Current
- Provided excellent customer service by prioritizing the customers' needs and showing up with a customer-comes-first attitude.
- Followed all operational policies and procedures to ensure the safety of all team members during each shift.
- Maintained cleanliness of workplace and dining area, adhering to Texas Health Standards for safety.
- Resolved issues with customers in a calm and understanding manner and accommodated to their needs.
- Crafted high-quality beverages, ensuring 100% customer satisfaction.
Education
Associate of Science - College
Tarrant County College
Fort Worth, TXHigh school diploma -
Bayfront Charter High School
Chula Vista, CASkills
- Barista experience
- Food Service
- Customer support
- Organizational skills
- Active listening
- Quick Learner
- Food Safety
- Critical thinking
- POS
- Cashiering
- Problem solving
- Adaptability
- Flexibility
- Communication
- Time Management
- Customer service
- Cash Handling
- Time management
- Team collaboration
- Conflict resolution
Certification
Food Handler Certification
Timeline
Barista
Gong Cha
08.2024 - Current
Associate of Science - College
Tarrant County College
High school diploma -
Bayfront Charter High School