Francisca M. Velasco
Seffner
Summary
Unit Customers Service Representative 2024
Unit Customers Service Representative Preceptor 2024
Overview
8
8
years of professional experience
Work History
Unit Customer Service Rep.
Tampa General Hospital
Tampa, FL
03.2023 - Current
- Effective communication skills between team members, patients, and visitors
- Answer telephone and patient intercom system
- Managed inventory levels by ordering necessary supplies and restocking items as needed.
- Maintain unit neat and organized
Sales Associate
Bath and Body Works
Brandon, FL
10.2020 - 03.2023
- Provide outstanding customer service
- Introducing promotional opportunities to customers
- Cross-selling products to increase sale numbers
- Maintain a safe and clean work environment
Sales Associate
Busch Gardens Entertainment
Tampa, FL
12.2018 - 05.2019
- Manage transaction with customers using cash register
- Collecting payments through the process of cash, debit, or credit cards
- Resolve customers complaints and provide valuable information
- Adaptable to new roles and challenges
Sales Associate
Chuck E. Cheese
Brandon, FL
03.2017 - 12.2018
- Creating an incredible experience for family and friends
- Manage transaction with customers using a cash register
- Maintaining the safety of children
- Creating a positive work environment
Education
Bachelor of Science - Health Science; concentration in Biological Science
University of South Florida
Tampa, Florida12.2021
Skills
- Strong verbal and written communication
- Proficiency in Microsoft programs
- Bilingual
- Leadership
- Teamwork
- Organized and detail-oriented
Timeline
Unit Customer Service Rep.
Tampa General Hospital
03.2023 - Current
Sales Associate
Bath and Body Works
10.2020 - 03.2023
Sales Associate
Busch Gardens Entertainment
12.2018 - 05.2019
Sales Associate
Chuck E. Cheese
03.2017 - 12.2018
Bachelor of Science - Health Science; concentration in Biological Science
University of South Florida