Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Francisca Palomo

Houston,Texas

Summary

Hardworking bilingual employee with customer service, multitasking and time management abilities. Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Resourceful navigation of complex healthcare environments to optimize patient care.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Head Teller / Relationship Banker II

Trustmark Bank
Houston, Texas
06.2023 - Current
  • Handled cash transactions, balanced cash drawers, performed loan payments and issued cashier's checks.
  • Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
  • Balanced bank's vault of daily cash for withdrawals and deposits.

Certified Nursing Assistant /Private Caregiver

Virginia Galtney
Houston, TX
10.2021 - 10.2022
  • Supported non-ambulatory residents in range of motion exercises.
  • Assisted residents in preparing for activities and social programs.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Helped residents walk with or without self-help devices.

Accounting Assistant

Aces Global Quality Service
Pinehurst, TX
06.2019 - 02.2021
  • Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
  • Reduced financial discrepancies by accurately managing accounting documentation.
  • Checked figures, postings and documents for correct entry, mathematical accuracy and proper codes.

Head Teller

Pioneer Bank
Tomball, TX
09.2018 - 07.2019
  • Performed basic administrative tasks regarding banking products by handling phone calls, inquiries and emails.
  • Balanced bank's vault of daily cash for withdrawals and deposits.
  • Handled cash transactions, balanced cash drawers, performed loan payments and issued cashier's checks.

Secretary

SWTR Tax Recovery
Tomball, TX
05.2017 - 09.2018
  • Sorted and distributed incoming faxes, letters and emails for office distribution.
  • Composed, edited and typed complex memos and reports with job-related software.

Head Teller

Amegy Bank
Tomball, TX
03.2009 - 05.2017
  • Ordered checks, placed stop payment orders and conducted additional special services for customers.
  • Helped customers open and close accounts, apply for loans and make sound financial decisions.
  • Maintained optimal financial controls by securing funds and making accurate transactions.
  • Balanced bank's vault of daily cash for withdrawals and deposits.
  • Completed monthly audits and managed overdraft reports.
  • Handled daily team scheduling and properly staffed shifts.

Education

Certified Nurse Assistant

PIMA Medical Institute
Houston, TX
10.2021

High School Diploma -

Cy-Fair High School
05.1997

Skills

  • 10-Key Data Entry
  • Branch operations
  • Cash handling experience
  • Customer Service
  • Self-Directed

Languages

Spanish
Native/ Bilingual

Certification

  • CNA License-Texas Health and Human Services Commission - License # NA0000971642
  • Basic Life Support issued by the American Heart Association - Issue Date 9/29/2021
  • NMLS # 1797694
  • Notary Public

Timeline

Head Teller / Relationship Banker II

Trustmark Bank
06.2023 - Current

Certified Nursing Assistant /Private Caregiver

Virginia Galtney
10.2021 - 10.2022

Accounting Assistant

Aces Global Quality Service
06.2019 - 02.2021

Head Teller

Pioneer Bank
09.2018 - 07.2019

Secretary

SWTR Tax Recovery
05.2017 - 09.2018

Head Teller

Amegy Bank
03.2009 - 05.2017

Certified Nurse Assistant

PIMA Medical Institute

High School Diploma -

Cy-Fair High School
  • CNA License-Texas Health and Human Services Commission - License # NA0000971642
  • Basic Life Support issued by the American Heart Association - Issue Date 9/29/2021
  • NMLS # 1797694
  • Notary Public
Francisca Palomo