Francisca D. Escalante

In addition to responsibilities listed under Assistant account Manager:

• Responsible for handling all clients dealing with Costco Corporate, west coast regions of the US and Mexico.
• Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
• Monitored service after sale and implemented quick and effective problem resolutions.
• Attend multiple trade shows with company resource and category solutions team to identify possible innovative opportunities.

• Source/vet/onboard clients
• Educate/prepare clients on Costco standards.
• Work closely with all other departments:
• Design - To build club ready brands
• Product Development - Providing feedback on what buyers are currently interested in.
• Analytics - To gather useful sales material to be provided to both clients and Costco Buyers. Additionally voluntarily took part in a 6 month mentorship program in analytics.
• Customer Service - Ensuring client is set up accordingly with Costco.
• Anticipated clients' needs by staying in touch on regular basis.
• Maintain constant communication with Costco buyers both at regional and corporate level.
• Attend buyer meetings with and without clients to present potential products.
• Follow through with all sold in items, ensuring adequate commercialization.
• Effectively led seasoned team of partner managers and account coordinators.

• Responsible for management of two-multimillion-dollar categories.
• Evaluate and negotiate contracts with vendors.
• Inventory control for multiple private label brands (e.g., 365, Kroger, Albertsons, Sprouts; Fresh Thyme) across the US.
• Regular communication with food producers and agents around the world.
• Working closely with sales department in providing pricing as well as product and market information.
• Building and maintaining relationships with existing and new suppliers.
• Issuing purchase orders basis customer needs.
• Inventory control for multiple warehouse programs.
• Working and understanding a variety of world markets.
• Working alongside compliance department in obtaining all proper documentation when working with new suppliers/customers.
• Working alongside new product development on reviewing and approving label and carton artwork as well as meeting customers first production requirements.

• Responsible for management of two-multimillion-dollar categories.
• Evaluate and negotiate contracts with vendors.
• Inventory control for multiple private label brands (e.g., 365, Kroger, Albertsons, Sprouts; Fresh Thyme) across the US.
• Regular communication with food producers and agents around the world.
• Working closely with sales department in providing pricing as well as product and market information.
• Building and maintaining relationships with existing and new suppliers.
• Issuing purchase orders basis customer needs.
• Inventory control for multiple warehouse programs.
• Working and understanding a variety of world markets.
• Working alongside compliance department in obtaining all proper documentation when working with new suppliers/customers.
• Working alongside new product development on reviewing and approving label and carton artwork as well as meeting customers first production requirements.

• Oversee and manage Whole Foods Market nationwide, multimillion dollar consolidation program.
• Regular communication with customer and vendors associated with program.
• Forecasting and projections review.
• Monitoring program from time of order placement to point of delivery.
• Managing inventory for up to 100 SKUs and maintaining accurate purchase and pricing records.
• Reviewing, comparing, analyzing products and services.

• Processing/Invoicing customer orders.
• Assist customers on placement of orders or any issues that may arise.
• Data entry and research
• Provide product and service information.

• Work with customers to compare auto and home rates.
• Educate customers on insurance options.
• Process applications and policy changes.
• Assist with insurance claims.
• Assisting Spanish speaking customers.