Francisca Lindiwe Moyo
Hialeah,FL
Summary
Proven Residential Home Manager with a track record of optimizing care and operations at Tracy Lemon, adept in crisis intervention and person-centered care plans. Demonstrates exceptional organization and a commitment to improving resident satisfaction and safety. Skilled in both developmental disabilities and facility inspections, fostering inclusive environments and enhancing quality of life for diverse populations.
Overview
22
22
years of professional experience
Work History
Residential Home Manager
Tracy Lemon
South Africa
06.2002 - 09.2024
- Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
- Maintained adequate coverage for residents' needs without exceeding budget targets by coordinating schedules and team workflows.
- Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.
- Kept accounts, resident files and regulatory paperwork current and accurate with diligent attention to administrative requirements.
- Offered learning opportunities to help residents develop important life skills.
- Promoted residents' health and well-being by organizing diverse activities for physical, mental and social stimulation.
- Arranged for ongoing housekeeping to keep home areas clean, neat and properly sanitized.
- Established robust emergency response protocols, ensuring swift action in crisis situations to protect resident safety.
- Streamlined daily operations by establishing efficient processes for staff scheduling, inventory management, and administrative tasks.
- Optimized resource allocation by regularly reviewing expenses and identifying areas for cost reduction without compromising quality of care.
- Fostered an inclusive atmosphere that welcomed diverse populations and promoted understanding among residents from different backgrounds.
- Developed strong relationships with residents'' families, promoting open communication and trust.
- Improved resident satisfaction by implementing personalized care plans and regular evaluations.
- Assisted residents with daily hygiene and living tasks.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Coordinated activities and events to create safe, positive and inclusive environment.
- Solved grievances and complaints by collaborating with residents.
Elderly Caregiver
Tulbush
South Africa
03.2024 - 04.2024
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
Education
First Aid - Health Aide
School Khanya
South Africa, Johannesburg 06.2024
Caregiver Course - Health And Wellness
School of Khanya
South Africa, Johannesburg 06.2024
Baby And Child Minding - Health And Wellness Course
School of Khanya
South Africa 06.2024
Introduction To Computers&Keyboard Skills - Computers
Setlamo Bryanston
South Africa, Johannesburg 08.2005
Health Cooking Course - Food And Nutrition
Home Keepers
South Africa, Johannesburg 05.2005
Skills
- Community Resources
- Care Planning
- Developmental Disabilities
- Person-Centered Care Plans
- Cleaning proficiency
- Exceptional organization
- Housekeeping
- Activities scheduling
- First Aid Training
- Childcare experience
- Crisis Intervention
- Activity Supervision
- Behavior Modeling
- Grocery shopping
- Laundry Management
- Facility Inspections
Timeline
Elderly Caregiver
Tulbush
03.2024 - 04.2024
Residential Home Manager
Tracy Lemon
06.2002 - 09.2024
First Aid - Health Aide
School Khanya
Caregiver Course - Health And Wellness
School of Khanya
Baby And Child Minding - Health And Wellness Course
School of Khanya
Introduction To Computers&Keyboard Skills - Computers
Setlamo Bryanston
Health Cooking Course - Food And Nutrition
Home Keepers