Francisco Acuna
Miami,FL
Summary
Motivated and service-driven hospitality professional with expertise in fine dining, banquet service, and guest relations. Committed to delivering exceptional guest experiences through attention to detail, teamwork, and efficient service in high-paced environments.
Overview
7
7
years of professional experience
Work History
Server
Sereia Restaurant
01.2024 - Current
- Deliver high-end service in a Michelin-level fine dining restaurant.
- Recommend food and wine pairings for an elevated guest experience.
- Maintain section flow, timing, and elite presentation standards.
Banquet Server
THesis Hotel
01.2022 - Current
- Set up and executed banquet events, weddings, and conferences.
- Worked closely with event coordinators to deliver timely service.
- Adapted service style to suit guest expectations and venue format.
Server
Mamey by Chef Niven Patel
01.2022 - 01.2024
- Provided attentive service in a high-volume fusion concept.
- Upsold seasonal specials and enhanced the guest experience.
- Communicated closely with the kitchen for seamless service.
Front Desk Agent
Holiday Inn
01.2022 - 12.2022
- Managed guest check-ins/outs and resolved issues promptly.
- Handled bookings, payments, and special requests professionally.
Bellman
Holiday Inn
01.2021 - 01.2022
- Assisted guests with luggage, transportation, and directions.
- Represented the hotel as first and last point of contact.
Treasurer
Galicia Bank
01.2018 - 01.2021
- Oversaw daily banking operations and ensured regulatory compliance.
- Assisted with fund strategy, investment monitoring, and reporting.
Education
partial studies
Universidad Catolica Andres Bello
Bachelor of Economics - undefined
UADE
01.2020
High School Diploma - undefined
Colegio San Jose del Avila
01.2016
Skills
- Fine Dining Service
- Event & Banquet Coordination
- Customer Service & Guest Relations
- Food & Wine Pairing Knowledge
- Team Collaboration & Communication
- Problem Solving Under Pressure
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Server
Sereia Restaurant
01.2024 - Current
Banquet Server
THesis Hotel
01.2022 - Current
Server
Mamey by Chef Niven Patel
01.2022 - 01.2024
Front Desk Agent
Holiday Inn
01.2022 - 12.2022
Bellman
Holiday Inn
01.2021 - 01.2022
Treasurer
Galicia Bank
01.2018 - 01.2021
partial studies
Universidad Catolica Andres Bello
Bachelor of Economics - undefined
UADE
High School Diploma - undefined
Colegio San Jose del Avila
Similar Profiles
Leandro De La TorrienteLeandro De La Torriente
Server Assistant at SEREIAServer Assistant at SEREIA
Helen De MeioHelen De Meio
Waiter at Avalon Restaurant and Bowery RestaurantWaiter at Avalon Restaurant and Bowery Restaurant
TEZDZHAN TURGAY SYULEYMANTEZDZHAN TURGAY SYULEYMAN
Depot Supervisor at TURHAN RESTAURANT-SILVATOWN STEAKHOUSE RESTAURANTDepot Supervisor at TURHAN RESTAURANT-SILVATOWN STEAKHOUSE RESTAURANT
Sanders Jean-PhilippeSanders Jean-Philippe
Pharmacy Technician at Walgreens Pharmacy Care CenterPharmacy Technician at Walgreens Pharmacy Care Center
Priscila EscamillaPriscila Escamilla
Child Development Specialist at University of MiamiChild Development Specialist at University of Miami