Francisco Barragan
Campbell,CA
Summary
Motivated individual known for trying new experiences in different department in healthcare. Pursuing employment options where good customer service and positive attitude will make a difference to patient care.
Overview
6
6
years of professional experience
Work History
Patient Service Representative
Sutter Health, Palo Alto Medical Foundation
San Jose, CA
10.2023 - Current
- Greeted patients upon arrival and directed them to the appropriate area.
- Verified insurance information, check-in patients and scheduled appointments.
- Maintained a clean and organized reception area.
- Ensured all necessary paperwork was completed prior to patient visits.
- Scanned documents into electronic health record system (EPIC) as needed.
- Adhered to HIPAA regulations when handling confidential patient information.
Security Officer
Allied Universal Security Services
San Jose, CA
06.2023 - 09.2023
- Maintained and operated control systems for system operations, including monitoring alarms, responding to emergency situations and troubleshooting equipment failures.
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Confirmed visitor identification prior to granting entry into the building.
- Provided escorts for visitors as needed throughout the facility.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
- Completed incident reports to record security or loss prevention incidents.
- Greeted patients and visitors in a courteous and professional manner.
- Followed established security and safety procedures that include enforcement of company rules, policies and regulations.
Sous Chef
Wedgewood Weddings Boulder Creek
San Jose, CA
07.2022 - 05.2023
- Ensured food preparation and presentation met high standards of quality and sanitation.
- Assisted in menu development and recipe testing.
- Coordinated ordering, receiving, storage, and distribution of food items.
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
- Greeted guests upon arrival and provided assistance throughout the event.
- Provided prompt, friendly service to all guests during banquets or catered events.
Kitchen Manager
Chipotle
San Jose, CA
07.2019 - 06.2022
- Developed and implemented kitchen policies, procedures and quality standards.
- Trained new kitchen staff on proper food handling techniques and safety regulations.
- Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
- Prepared ingredients for cooking including portioning, chopping, and storing food before use.
- Worked in fast-paced, ever-changing environment.
- Reviewed customer feedback and complaints to identify areas of improvement in customer service processes.
Food Prep Cook
Pizza Hut
San Jose, CA
06.2018 - 07.2019
- Prepared fresh ingredients for use in cooking, such as chopping vegetables and grinding meats.
- Cleaned kitchen equipment after each use and followed sanitation procedures.
- Checked quality of ingredients before starting work to ensure freshness of products used in meal preparation.
Education
High School Diploma -
Willow Glen High School
San Jose, CA06-2019
Skills
- Five years in customer service
- One year in Patient Care Services
- Multitasking and prioritizing
- Organization and time management
- Bilingual - Spanish
- Ability to learn quickly
- Communication skills
- Proficient in Microsoft Windows software, including Microsoft Office (Word, Outlook, Excel, Teams) and electronic health record (EPIC)
References
References available upon request.
Timeline
Patient Service Representative
Sutter Health, Palo Alto Medical Foundation
10.2023 - Current
Security Officer
Allied Universal Security Services
06.2023 - 09.2023
Sous Chef
Wedgewood Weddings Boulder Creek
07.2022 - 05.2023
Kitchen Manager
Chipotle
07.2019 - 06.2022
Food Prep Cook
Pizza Hut
06.2018 - 07.2019
High School Diploma -
Willow Glen High School
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