Francisco Covarrubias
Selma,TEXAS
Summary
Dynamic and dedicated restaurant professional with a proven track record at Olivia's Mexican Restaurant. Expert in customer service and problem-solving, I enhanced guest satisfaction and loyalty through exceptional service and efficient order management.
Experienced with providing attentive and personalized service to guests in bustling restaurant setting. Utilizes strong multitasking abilities to manage tables and deliver prompt service. Track record of maintaining welcoming atmosphere and addressing guest needs efficiently.
Hospitality professional with track record of delivering top-tier service in busy dining settings. Adept at juggling multiple tasks while maintaining high level of guest satisfaction. Reliable team player with focus on collaboration and adaptability to changing needs, ensuring smooth operations and positive dining experiences.
Overview
4
4
years of professional experience
Work History
Restaurant Waiter
Olivia's Mexican Restaurant
San Antonio, TX
05.2021 - 07.2025
- Provided exceptional customer service, ensuring guest satisfaction throughout dining experience.
- Collaborated with kitchen staff to expedite food preparation and delivery during peak hours.
- Managed multiple tables simultaneously, maintaining attention to detail and efficiency.
- Assisted in training new waitstaff on menu items and service protocols, enhancing team performance.
- Resolved customer complaints promptly, improving overall dining experience and retention rates.
- Developed strong relationships with regular customers, fostering loyalty and repeat business.
- Maintained clean and organized dining areas for optimal guest experience.
Education
High School Diploma -
Veterans Memorial High School
San Antonio, TXSkills
- Customer service
- Order taking
- Cleanliness
- Service quality
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Restaurant Waiter
Olivia's Mexican Restaurant
05.2021 - 07.2025
High School Diploma -
Veterans Memorial High School