Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Francisco Felix

Orlando

Summary

Dynamic and customer-focused driver with a clean driving record and extensive experience at Lyft and Uber. Recognized for achieving high customer ratings through exceptional service and attention to detail. Proficient in safe driving techniques and problem-solving, ensuring timely and comfortable transportation for all passengers. Flexible schedule allows for optimal availability.

Overview

10
10
years of professional experience

Work History

Lyft Driver

Lyft
01.2019 - 05.2025
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
  • Communicated with passengers to answer questions about areas and services and provide comfortable traveling experiences.
  • Delivered passengers to destinations safely and on time.
  • Followed applicable traffic regulations and traffic laws.
  • Developed deep knowledge of local routes and area destinations.
  • Helped passengers with luggage, collected fares and politely answered questions.

Uber Driver

Uber
05.2015 - 10.2019
  • Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
  • Picked up riders at designated locations and greeted upon vehicle entry.
  • Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
  • Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
  • Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
  • Assisted passengers with loading and unloading luggage for enhanced customer care.
  • Followed company guidelines and policies when interacting with passengers.
  • Monitored traffic patterns and adjusted routes to minimize travel time.
  • Completed daily vehicle maintenance and repair to guarantee dependable and safe ride.
  • Inspected vehicles to confirm safe and fully-functioning working condition.

Education

No Degree - Accounting

Universidad Central De Este
Dominican Republic
07-1987

Skills

  • Passenger transportation
  • Clean driving record
  • Flexible schedule
  • Friendly and outgoing
  • City and non-city driving
  • Safe driving techniques
  • Customer service
  • Attention to detail
  • Problem-solving
  • Defensive driving

Languages

English
Limited Working
Spanish
Native or Bilingual

Timeline

Lyft Driver

Lyft
01.2019 - 05.2025

Uber Driver

Uber
05.2015 - 10.2019

No Degree - Accounting

Universidad Central De Este

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