Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Timeline
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Francisco Garcia

Castaic,CA

Summary

Experienced team lead in food service operations, specializing in staff training and customer service. Demonstrated success in managing high-volume settings with a focus on food safety compliance. Strong coaching skills that drive team performance and enhance guest satisfaction. Focused on maintaining operational excellence and company standards.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Team Lead

Six Flags Magic Mountain
Valencia, CA
05.2024 - Current
  • Trained and mentored associates on safety procedures, company policies, and customer service standards.
  • Supervised associates across multiple locations to ensure smooth daily operations, timely openings and closings, and a clean work station.
  • Conducted food safety inspections three times daily, and enforced proper PPE use.
  • Resolved guest concerns by providing solutions.
  • Assisted with POS system issues and questions.
  • Coordinated with different areas to maintain efficiency during peak hours.
  • Communicated with management to implement new operational procedures.
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Delegated daily tasks to team members to optimize group productivity.
  • Maintained positive working relationships with associates and management.
  • Monitored labor to ensure profitability and prevent overstaffing.
  • Monitored food waste and spoilage.

Education

High School Diploma -

Castaic High School
Castaic, CA
05.2025

Skills

  • Team leadership
  • Training and staff development
  • Team supervision
  • Customer satisfaction
  • Conflict resolution
  • POS system
  • Food handling and food safety compliance
  • Multitasking and time management

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Certification

  • Food Handlers card

Accomplishments

  • Career Technical Education Pathway certification for Food Service and Hospitality

Timeline

Team Lead

Six Flags Magic Mountain
05.2024 - Current

High School Diploma -

Castaic High School