Francisco Gonzalez
Parts Assistant Manager
San Diego,California
Summary
Motivated Parts Assistant Manager skilled at improving procedures to maximize productivity and efficiency while streamlining processes and reducing costs. Terrific motivator and planner with in-depth understanding of parts, vendors and customer needs.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
2
2
Languages
Work History
Parts Assistant Manager
01.2019 - Current
- Know how to provide daily leadership and create and sustain a culture of employee engagement
- Grow customer relationships, help with sales/service questions, and ensure a positive experience both in the store and on the phone
- Manage store operations to maximize sales, profits and customer service
- Assist the Parts Manager in meeting the established goals for profit and return through wholesale and retail sale of parts
- Manage store online e-commerce such as, receiving, verifying and approving online orders as well shipping parts to each customer
Parts Advisor
01.2016 - 01.2019
- Assist customers by answering questions, checking stock availability, and taking parts orders quick and professional manner
- Order parts from supplier based on service department and customer request
- Taking inventory, maintaining records of inventory received, such as unpack and store parts in appropriate storage areas
- Process core returns, parts warranties and stock parts return, such as obsolescence inventory and wholesale parts returned
- Analyzing and completing parts department invoices every morning and filing all credit return from Honda
- Manage and in charge of the used car reconditioning department by ordering parts as requested
- Assisting management with corporate invoices and maintaining inventory
Shipping and receiving clerk
DCH Honda of Mission Valley
01.2016 - 01.2016
Education
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Southwest Highschool
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San Diego City College
01.2014 - 01.2016
Skills
Microsoft Word and ExcelProficient in CDK SoftwareGreat team worker, such as challenging with become better and growth together
Stock management
Returns processing
Stock management
Staff Training
Customer Relations
Improving customer satisfaction
Budget control
Staff Management
Production planning
Staff supervision
Timeline
Parts Assistant Manager
01.2019 - Current
Parts Advisor
01.2016 - 01.2019
Shipping and receiving clerk
DCH Honda of Mission Valley
01.2016 - 01.2016
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San Diego City College
01.2014 - 01.2016
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Southwest Highschool