Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Francisco Guillen

Baytown,TX

Summary

Effective at choosing items to fulfill customer orders. Excellent sales, service and communication skills. Focused on building customer loyalty with a relationship-oriented approach. Customer-focused Instacart Shopper with 1 year of personal shopping experience, including in-store product selection and delivery. Detail-oriented and fast-moving retail expert with proven success at communicating effectively with customers and winning repeat business. Committed to selecting and delivering exact products customer needs, on time and in perfect condition. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking and observant professional with experience operating and maintaining equipment. Dedicated to moving materials to meet challenging demands and promote team productivity. . Talented professional with several years in warehouse environments successful at working quickly in fast-paced, demanding settings. Efficient team player and problem-solver. Possessing top communication and conflict resolution skills.

Overview

3
3
years of professional experience

Work History

Extrusion Process Inspector

Flexsteel
Baytown, TX
07.2023 - 08.2024
  • Maintained accurate records of all tests conducted during the inspection process.
  • Assisted in training new inspectors on safety protocols and standards.
  • Analyzed data collected during inspections to ensure accuracy and consistency.
  • Participated in internal audits to evaluate the effectiveness of current quality control measures.
  • Documented all inspection results accurately in accordance with established guidelines.
  • Monitored warehouse aisles to prevent collisions with pedestrians or other equipment.
  • Maintained current forklift training and certification as required by company policies.
  • Operated forklifts to transport materials between loading, processing, and storage areas.
  • Operated Overhead Crane to move, position and transport materials in a safe and efficient manner.
  • Checked hook mechanisms and cables regularly for wear or damage.
  • Used appropriate personal protective equipment while operating an overhead crane.
  • Inspected and tested pipes for leaks using pressure gauges, hydrostatic testing, ultrasonic testing, or infrared leak detection devices.

Technician

Flexsteel
Odessa, TX
02.2023 - 07.2023
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Maintained quality assurance and customer satisfaction objectives.
  • Inspected equipment to identify areas of wear or causes of malfunctions.
  • Observed equipment operation to diagnose and troubleshoot reported issues.
  • Maintained compliance with regulatory standards and safety requirements.
  • Worked with diverse types of weather and ground conditions.
  • Certified in being able to operate an 8018.
  • Maneuvered forklift over and around loaded pallets, boxes and other materials.

Online Grocery Associate

Walmart
Baytown, TX, TX
07.2021 - 02.2023
  • Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
  • Organized as many as 150 deliveries per hour by smoothly selecting and purchasing items.
  • Cultivated close relationships with customers, built loyal clientele, and went the extra mile in deliveries.
  • Shopped at customer's chosen store, verified replacement items, selected the freshest fruit, produce, and meat, and delivered groceries on time to the exact location specified.
  • Communicated with customer to confirm clarity of order, shopped at additional stores if necessary, and expedited order transfer to delivery driver.
  • Exceeded customer expectations consistently, as evidenced by highest feedback ratings, frequent repeat customers, and increasingly high tips.
  • Carried out other duties as instructed by supervisor related to operation of an electric pallet jack.

Education

High School Diploma -

Goose Creek Memorial
Baytown, TX
05.2021

Skills

  • Prioritizing Orders
  • Customer Service
  • Informed Product Selections
  • Online Order Processing
  • Mobile Ordering Understanding
  • Preventive Maintenance
  • Effective Written and Verbal Communication
  • Customer Relations
  • Project Support
  • Power Tools and Equipment
  • Customer Service and Assistance
  • Document Preparation
  • Equipment Safety
  • Equipment Operation
  • Quality Control
  • Safety awareness
  • Forklift Operation
  • 150 Ton Over Head Crane operation expertise
  • Non-Destructive Testing

Languages

Spanish
Professional

Timeline

Extrusion Process Inspector

Flexsteel
07.2023 - 08.2024

Technician

Flexsteel
02.2023 - 07.2023

Online Grocery Associate

Walmart
07.2021 - 02.2023

High School Diploma -

Goose Creek Memorial
Francisco Guillen