Francisco Hernandez
El Paso,TX
Summary
Dynamic Area Supervisor with a proven track record at Ross Stores, adept in multi-unit management and staff coaching. Excelled in enhancing team efficiency and reducing employee turnover through effective task delegation and fostering a positive work environment. Skilled in merchandising operations and teamwork, consistently achieving loss prevention goals and promoting career progression. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Area Supervisor
Ross Stores
06.2021 - Current
- Provided ongoing coaching to staff members, promoting skill development and career progression.
- Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
- Resolved conflicts between employees by mediating discussions that led to mutually beneficial outcomes.
- Reduced employee turnover by fostering a positive work environment and providing opportunities for professional growth.
- Implemented safety protocols to maintain a secure workplace, minimizing accidents and incidents.
- Maintained open lines of communication between management and staff, facilitating teamwork and collaboration towards shared goals.
- Improved team efficiency by streamlining communication and implementing effective task delegation strategies.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
Education
Associate of Science - Pharmacy (Pre-Pharmacy)
El Paso Community College
El Paso, TX12.2023
High School Diploma -
Parkland High School
El Paso, TX06.2021
Skills
- Team Management
- Task Delegation
- Multi-unit management
- Employee Training
- Staff Coaching and Training
- Flexible Work Schedule
- Handling Complaints
- Orientation and training
- Creativity and Originality
- Time Management
- Teamwork and Collaboration
- Merchandising operations
Languages
Spanish
Native or Bilingual
Timeline
Area Supervisor
Ross Stores
06.2021 - Current
Associate of Science - Pharmacy (Pre-Pharmacy)
El Paso Community College
High School Diploma -
Parkland High School
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